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Many Virtual Operators don't support shot code messages. What does it mean, does it really matter?
Comments
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NatWest uses the app for authentication as well.0
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I am with the EE virtual operator SPUSU and they don't seem to support shortcodes including the 7726 shortcode so I am unable to report scam calls and texts to "Report Fraud" (previously "Action Fraud").
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SPUSU just uses EE's masts to access the airwaves, it has it's own core network which is in Austria and shared between it's various European MVNOs.
This is why it does things differently to what we are used to.
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I'm no longer receiving 2 Factor Authentication messages on my SMARTY SIM (including from SMARTY themselves!) since I switched to an eSIM so I could use a new phone. I wonder if this is a Shortcode issue? I also turned off RCS chats, but this hasn't helped.
BTW, SMARTY now do support sending to shortcode numbers, but of course a lot of people don't have any credit balance
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