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Apple keeps cancelling my orders

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  • MattMattMattUK
    MattMattMattUK Posts: 11,139 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Wait a couple of weeks, then try to order ONE item at a time, do not order anything else again until it is delivered. Your repeated placing of multiple orders, cancelling them and placing them again has probably triggered multiple fraud flags. 
  • gadget88
    gadget88 Posts: 579 Forumite
    Tenth Anniversary 100 Posts Name Dropper Combo Breaker
    So I placed an order by phone today. Not sure if that will help I will have to wait to see if if ships
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,649 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    gadget88 said:
    So I placed an order by phone today. Not sure if that will help I will have to wait to see if if ships
    Make sure you do just wait and see.  Chasing or cancelling this order will only add to the impression that you're a suspicious customer.
  • gadget88
    gadget88 Posts: 579 Forumite
    Tenth Anniversary 100 Posts Name Dropper Combo Breaker
    gadget88 said:
    So I placed an order by phone today. Not sure if that will help I will have to wait to see if if ships
    Make sure you do just wait and see.  Chasing or cancelling this order will only add to the impression that you're a suspicious customer.
    If they don't accept order I have alot iTunes credit I likey cant use
  • MattMattMattUK
    MattMattMattUK Posts: 11,139 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    gadget88 said:
    gadget88 said:
    So I placed an order by phone today. Not sure if that will help I will have to wait to see if if ships
    Make sure you do just wait and see.  Chasing or cancelling this order will only add to the impression that you're a suspicious customer.
    If they don't accept order I have alot iTunes credit I likey cant use
    Or, you wait a month before trying again. Your impatience has caused this issue, you will likely need to apply some patience to resolve the issue. 
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,649 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    gadget88 said:
    gadget88 said:
    So I placed an order by phone today. Not sure if that will help I will have to wait to see if if ships
    Make sure you do just wait and see.  Chasing or cancelling this order will only add to the impression that you're a suspicious customer.
    If they don't accept order I have alot iTunes credit I likey cant use
    Just wait and see.  And if this order doesn't go through, leave it a few weeks and try again.

    If you still have problems after a few weeks, your best bet is to order what Apple will let you order and sell it on, to limit your losses.

    How did you end up with so much credit in the first place?
  • prowla
    prowla Posts: 13,971 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Can you go to an Apple Store?
  • PHK
    PHK Posts: 2,275 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    Seems to be posted all over the internet. https://forums.digitalspy.com/discussion/2467531/apple-keeps-cancelling-my-orders#latest

    I understand about the OCD, my friend has the same. Once she gets a thought in her head she can’t stop repeating the action (such as doing the same thing multiple times in the hope of getting a different outcome) or asks the same question over and over. This all leads to poor decision making and situations that became complicated.  I know how upsetting it is for her as she knows she is doing it but can’t stop. 

    I’m sorry that some of the people on Macrumours weren’t very understanding. It must be difficult for you and as you say in your eyes you feel you’ve lost money. 


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