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Can't see movie files on laptop

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  • That's fine and I understand what you've written and I don't want you to waste your time but as I've explained, I could see the full 256gb displayed strangely I know, just a few weeks ago and there's no explanation for this according to your theory 
    Faulty memory?
    Let's Be Careful Out There
  • PHK
    PHK Posts: 2,294 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    PHK said:
    I think you are possibly going down the wrong path. If you are connected in file transfer mode then you won’t see any content with DRM. 

    If the videos come from a third party then they may be protected. You’ll only be able to transfer them to a computer if you put the phone in media mode and the PC is licensed. 

    Where have these videos come from? What format are they in. 

    They are my own movie files and I can see a few of them already?
    But are they DRMed? What format are they in? 
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