You must check your statements!

born_again

clive0510 said:

My neighbour has just had his credit card statement, and there is showing on there a payment going out under paypal. well, that's not possible as he's not signed up to paypal, and doesn't even own a computer. so told him to phone the c/c company straight away, and if it can't be sorted I will email them on his behalf so they have it in black n white. 
as the title says, you must check your statements.

For a start they will not deal with you as you are not the customer & I guess do not hold any sort of mandate to act on their behalf. So pointless waste of time.
Then there is the issue that even if they email, there is no way to verify a customer.
Best way is for them to ring, then ask if you can speak on their behalf.

clive0510

born_again said:

clive0510 said:

My neighbour has just had his credit card statement, and there is showing on there a payment going out under paypal. well, that's not possible as he's not signed up to paypal, and doesn't even own a computer. so told him to phone the c/c company straight away, and if it can't be sorted I will email them on his behalf so they have it in black n white. 
as the title says, you must check your statements.

For a start they will not deal with you as you are not the customer & I guess do not hold any sort of mandate to act on their behalf. So pointless waste of time.
Then there is the issue that even if they email, there is no way to verify a customer.
Best way is for them to ring, then ask if you can speak on their behalf.

ok thanks for that, its ok. its all being sorted. as I said neighbour is in his 80s, but he found the number to call and he's sorted it with out my help. he's one of the old school. so fair play to him.