Which fibre ?

MouldyOldDough

ALogical1 said:

Femember infrastructure providers are different from consumer service sellers.

In the main Open Reach seem to be providing most of the UK geographic infrastructure coverage, most other are just ding the population centers i.e. after the low hanging fruit consumers, i.e. those in cities where they get more consumers per meter of infrastructure.

But no responsibel authority forces sellers to state what 'Geographic' % of UK they cover, just the population %, which can be very missleading, its just like mobile 'coverage', if your ina blackspot, no one cares, you're just not proffitable enough.

Many sellers use OR e.g. talktalk/talktalk business, Vodaphone, Sky, and of course the BT conglomerate brands, EE, PLusnet, even 'BT' themselves. Just think all those Cx0 types and 'organisational' overheads that have to be paid for, and the corporate consumer madness, BT are more expensive than Vodaphone and Plusnet, and its all the the same infrastructure, what a waste which we consumers end up paying for.

I was wondering how Vodafone can claim to be the most reliable fibre provider when the infrastructure is identical to all of the others and supplied by Openreach. 

flaneurs_lobster

MouldyOldDough said:

ALogical1 said:

Femember infrastructure providers are different from consumer service sellers.

In the main Open Reach seem to be providing most of the UK geographic infrastructure coverage, most other are just ding the population centers i.e. after the low hanging fruit consumers, i.e. those in cities where they get more consumers per meter of infrastructure.

But no responsibel authority forces sellers to state what 'Geographic' % of UK they cover, just the population %, which can be very missleading, its just like mobile 'coverage', if your ina blackspot, no one cares, you're just not proffitable enough.

Many sellers use OR e.g. talktalk/talktalk business, Vodaphone, Sky, and of course the BT conglomerate brands, EE, PLusnet, even 'BT' themselves. Just think all those Cx0 types and 'organisational' overheads that have to be paid for, and the corporate consumer madness, BT are more expensive than Vodaphone and Plusnet, and its all the the same infrastructure, what a waste which we consumers end up paying for.

I was wondering how Vodafone can claim to be the most reliable fibre provider when the infrastructure is identical to all of the others and supplied by Openreach. 

They don't. They use these words

Vodafone's Full Fibre broadband is considered to be the most reliable broadband technology in the UK. Vodafone is the largest full fibre provider in the UK, with Full Fibre available to around 47% of UK premises.

Three statements there, all verified by external bodies*, joined in a single paragraph to not quite make the claim you supposed.

* Bottom of this page under "Verification". https://www.vodafone.co.uk/broadband/upgrades

iniltous

VF claim to be the largest FTTP provider because they use both CIty Fibre and Openreach, so on Openreach they are no ‘larger’ than BT or Sky for example, but include the areas where CF are live but Openreach aren’t, then VF ‘reach’ is obviously greater , but it’s marketing BS anyway , what does it matter if someone else can get FTTP if you cannot, and they don’t say they are the most reliable, they say FTTP is more reliable.

400ixl

MouldyOldDough said:

I was wondering how Vodafone can claim to be the most reliable fibre provider when the infrastructure is identical to all of the others and supplied by Openreach. 

Vodafone use both Openreach and other Alt Net providers.

Given they are near the bottom of the customer satisfaction surveys they clearly aren't. However they do come out above the consistent bottom dweller of TalkTalk.

Talk Talk have just had to take a £500m rescue package and they will be looking at how they cut costs internally which will likely mean even lower levels of customer service.

I'd be using any opportunity to move away from TalkTalk, but you also couldn't pay me to use Vodafone either. Also watch out for the likes of Shell broadband who are a TalkTalk white label provider and as such have poor customer satisfaction ratings.

quartzz

I've just ordered Gigaclear installation. I did a google for "broadband providers available at this postcode", their name was one of those listed. I went on their site, and the post code checker said it was available. 200+Mb given as the connection, dial tone available. they are scheduled to turn up in a couple of weeks with a van, and some equipment to dig up 2ft of pavement. £19/mnth 18 month contract.

Talktalk also gave a result for the postcode, it was 20-30Mb connection, £26/mth

Plusnet £27/mth didn't have a dialtone (would have been 20-30Mb), and BT didn't answer after 10 minutes so I gave up (and would probably be more expensive). Sky quoted £56/mth, but would have included lots I didn't want

MouldyOldDough

400ixl said:

MouldyOldDough said:

I was wondering how Vodafone can claim to be the most reliable fibre provider when the infrastructure is identical to all of the others and supplied by Openreach. 

Vodafone use both Openreach and other Alt Net providers.

Given they are near the bottom of the customer satisfaction surveys they clearly aren't. However they do come out above the consistent bottom dweller of TalkTalk.

Talk Talk have just had to take a £500m rescue package and they will be looking at how they cut costs internally which will likely mean even lower levels of customer service.

I'd be using any opportunity to move away from TalkTalk, but you also couldn't pay me to use Vodafone either. Also watch out for the likes of Shell broadband who are a TalkTalk white label provider and as such have poor customer satisfaction ratings.

I have had no problems with TT at all - I've been a customer of TT since 2001 when I started with Opal - Which went through various name changes and owners - Tiscali, Nildram etc eventually TalkTalk business - I transferred to TalkTalk residential in about 2014 but have had no issues at all -  except for a speed problem when I was upgraded to fibre (sorted out by BT at TT expense) - so I am happy staying with them - I currently pay £27 including unlimited calls package !

I am considering returning to TT business due to cost of package being less (even with VAT applied)

maybe I am in a minority ?

Supatramp

flaneurs_lobster said:

If it's Openreach (or another fibre layer) they will offer a number of ISPs.

Stick your postcode into here https://bidb.uk/ . It's by no means comprehensive but might show you current and planned services for your address. Hover over the providers on the right to see where they are.

Be aware, just because the digging may complete on your street doesn't mean that provision of FTTP happens quickly. In my street it took a little less than a year before all the bits were joined up and services offered.

On that map, what do the large 'dots' which appear when BT is highlighted on the right?

HP_Source

Supatramp said:

flaneurs_lobster said:

If it's Openreach (or another fibre layer) they will offer a number of ISPs.

Stick your postcode into here https://bidb.uk/ . It's by no means comprehensive but might show you current and planned services for your address. Hover over the providers on the right to see where they are.

Be aware, just because the digging may complete on your street doesn't mean that provision of FTTP happens quickly. In my street it took a little less than a year before all the bits were joined up and services offered.

On that map, what do the large 'dots' which appear when BT is highlighted on the right?

White dots represent a postcode with at least one live connection.