Pension Credit Benefits Calculator Difference

Justiceforme

I have completed a benefits calculator on turn2us and the gov pension credit calculator, entered the same information on both, turn2us says I'm entitled to pension credit, gov pension credit calculator say not entitled. Can anyone explain why there are different answers, which one is correct? Thanks in advance if anyone can help.

poppy12345

You haven't given any information for anyone to tell you which one is correct.

Are you single, living with a partner? Are they under or over state pension age? How much is your pension? do you have any other pensions, savings/capital? are you claiming any disability benefits? If so which ones and what award do you have?

whizzywoo

I have often found this problem.  Usually it is because information has been input incorrectly in one of them.

The problem is that the questions each uses are not necessarily in the same format and it can be easy to misunderstand what they actually want to know.

I find it is much more accurate to calculate it yourself using the data on the Government Benefits rates page.

Scroll down until you get the Pension Credit.
https://www.gov.uk/government/publications/benefit-and-pension-rates-2024-to-2025/benefit-and-pension-rates-2024-to-2025

Another way is to compare the calculations that each shows you.  You can usually get a breakdown and see where the difference lies.  Then think again about the questions asked.

Newcad

When you are using the turn2us benefit calculator are you putting in the (expected) amount for the state  pension?

If you aren't then the calculation result will be incorrect.

If/when you put in the amount for the State Pension you are/will be receiving then the benefit calculator may also say no entitlement to PC.

Justiceforme

Hi thanks for your responses I'm inputting exactly the same information, on both sites of what I'm receiving at present, not expected amounts for the future because I don't know what they are. Regardless of what pension or any benefits I'm entitled to, the information remains the same, why are results different, that is my query? Do they have different calculators and if so, why? Thanks in advance for any advice provided.

Murphybear

That happened to me as well.  I tried the 3 main calculators and they all said I was entitled to PC.  The  amounts were different.  I treble checked that the data I used was correct.  The government simple checker said I wasn’t entitled to it.

I applied for it anyway and although it took 13 months to get a response they finally approved it and sent me the back payment immediately, virtually £2k

Justiceforme

Hi well done for persevering and getting your back payment. I would like to know how the different calculators work and why one says yes and the other no. I wonder if anyone on this site knows, because many people will just accept the answer "not entitled" and will not claim. I feel this needs serious investigation but have no idea who could or would do it. Thanks

theviking51

Don't think I will get the credit?
I get full state pension plus a small company one which works out £1050 a month. Problem is I'm divorced and still have a 13 and 16 year old living with me. Plus 2 at 18 and 21 lol. They class me as single on everything. 

luvchocolate

Unfortunately you're not eligible for pension credit. 
I get state pension and a work pension of £50 a week...I do get some housing and council tax help though 

poppy12345

theviking51 said:

Don't think I will get the credit?
I get full state pension plus a small company one which works out £1050 a month. Problem is I'm divorced and still have a 13 and 16 year old living with me. Plus 2 at 18 and 21 lol. They class me as single on everything. 

I’d advise you to use a benefits calculator to check. If you are responsible for those children pension credit would include money for them https://www.gov.uk/pension-credit/what-youll-get#:~:text=If%20you're%20responsible%20for,under%20the%20age%20of%2020.

Benefits calculator here https://www.entitledto.co.uk/benefits-calculator/