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IDMobile gift via MSE link

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mand72
mand72 Posts: 68 Forumite
Part of the Furniture 10 Posts Name Dropper Photogenic
Took SIMs with IDMobile and used the link from MSE for a £30 Amazon or Curry's voucher in February. Neither arrived so started the process of claiming after the 90 days were up, they changed this to 120 days so waited some more. 
Completed the Google forms from Awin that didn’t work. Told by Awin it was now Gift Cloud. Emailed Gift Cloud who aren’t replying and IDMobile don’t want to help. Has anyone received this voucher since February and if so how did you chase it between 3 companies? MSE are still advertising it so I feel it must have been legit at some point. Thanks.

Comments

  • MSE_James
    MSE_James Posts: 1,685 Community Admin
    1,000 Posts Fourth Anniversary Cashback Cashier Newshound!
    Hello - please take a look at 

    https://help.moneysavingexpert.com/en/articles/8879527-not-got-your-mse-blagged-broadband-phone-tv-voucher

    which outlines what to do in these circumstances
    Official MSE Forum Team member.
    Please report all problem posts to forumteam@moneysavingexpert.com
  • mand72
    mand72 Posts: 68 Forumite
    Part of the Furniture 10 Posts Name Dropper Photogenic
    Thanks @MSE_James I’ve just sent the email.
  • mand72 said:
    Took SIMs with IDMobile and used the link from MSE for a £30 Amazon or Curry's voucher in February. Neither arrived so started the process of claiming after the 90 days were up, they changed this to 120 days so waited some more. 
    Completed the Google forms from Awin that didn’t work. Told by Awin it was now Gift Cloud. Emailed Gift Cloud who aren’t replying and IDMobile don’t want to help. Has anyone received this voucher since February and if so how did you chase it between 3 companies? MSE are still advertising it so I feel it must have been legit at some point. Thanks.
    I took the same deal after seeing the offer on MSE. My 90 days are up. I haven’t received anything either. I’m not sure where to start chasing this up but feel aggrieved that IDMobile have taken my business based on a recommendation from MSE!
  • Neil49
    Neil49 Posts: 3,362 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    CTLeam said:
    mand72 said:
    Took SIMs with IDMobile and used the link from MSE for a £30 Amazon or Curry's voucher in February. Neither arrived so started the process of claiming after the 90 days were up, they changed this to 120 days so waited some more. 
    Completed the Google forms from Awin that didn’t work. Told by Awin it was now Gift Cloud. Emailed Gift Cloud who aren’t replying and IDMobile don’t want to help. Has anyone received this voucher since February and if so how did you chase it between 3 companies? MSE are still advertising it so I feel it must have been legit at some point. Thanks.
    I took the same deal after seeing the offer on MSE. My 90 days are up. I haven’t received anything either. I’m not sure where to start chasing this up but feel aggrieved that IDMobile have taken my business based on a recommendation from MSE!
    Have you seen the link provided by MSE James above? 

    That would seem like a good place to start. 
  • Above above link from James does not open, I to have been waiting since April. It would seem that there a lot more people out there that are having the same problem. The worrying thing is despite all the problems the of non existent vouchers they are still being used on the picks on MSE 
  • MSE_James
    MSE_James Posts: 1,685 Community Admin
    1,000 Posts Fourth Anniversary Cashback Cashier Newshound!
    Official MSE Forum Team member.
    Please report all problem posts to forumteam@moneysavingexpert.com
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