We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Octopus Energy - My energy insights missing zeros on CSV files

Options
124»

Comments

  • Qyburn
    Qyburn Posts: 3,578 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Downloading from the "old consumption page" gives me incorrect data ..


  • Qyburn said:
    Downloading from the "old consumption page" gives me incorrect data ..
    Sorry to be dim but why is that incorrect? - I can't see any gaps on that snippet, although the consumption figures look high.....

    When I use the "old consumption page" I'm getting what seems to be correct data, for both gas and electric
  • Qyburn
    Qyburn Posts: 3,578 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Qyburn said:
    Downloading from the "old consumption page" gives me incorrect data ..
    Sorry to be dim but why is that incorrect? - I can't see any gaps on that snippet, although the consumption figures look high.....

    When I use the "old consumption page" I'm getting what seems to be correct data, for both gas and electric
    I'm comparing 2024-08-25 09:30:00 to12:30 in the three downloads..






    Tell me I haven't mixed up the date.
  • UncleK
    UncleK Posts: 309 Forumite
    Sixth Anniversary 100 Posts Photogenic Name Dropper
    Sorry - not commenting on last post - just whingeing that no import or export data is available for 6th September for me (it is for 7th). Grrrr - what is the difficulty with Octopus?
  • UncleK
    UncleK Posts: 309 Forumite
    Sixth Anniversary 100 Posts Photogenic Name Dropper
    Sorry to bother you all again, but something weird is happening again. I am only getting 10 out of 48 readings in my download from the Octopus page for yesterday, four which are zeros. Import is fine. I guess we could blame Halloween.............
    Anyone else having similar?
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.