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Civil Enforement, missed appeal deadline - confirming next steps

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Hello.
I received the attached for parking at a Londis - 103 Heath Road Coxheath ME17 4EH: payment not made in accordance with terms displayed on signage/permit holders only. I have been abroad on business July 10, day before NTK was issued, and returned Aug 15 late. So have just opened the post. 
There is no date on the 2nd Reminder before further action - and logging in online to appeal amount has now increased to £140.  Online appeal option is still open. 

Just confirming: 
1. Complain to Londis/landowner if possible, or is it too late?
2. Blue sticky appeal first - even if out of deadline
This appears to be POFA compliant NTK is that correct, based on the images thread - have read a couple of different threads?
4. Go take pics on signage - I don't believe there is any option to pay not is it permit? Will check signs. 
Have I missed anything? or should I take different action. 
Thank you as always for your help.

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Comments

  • Gr1pr
    Gr1pr Posts: 8,652 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 20 August 2024 at 4:48PM
    2 ASAP , then 1 because its never too late, then 4  ( no idea what happened to 3. )
  • OnTheGo_2
    OnTheGo_2 Posts: 14 Forumite
    Tenth Anniversary 10 Posts Name Dropper Combo Breaker
    edited 13 October 2024 at 8:16PM
    Update and looking for support on next steps:  update. Reading New is 4th stickie. 

    Shop declined to do anything re fine - small car park with residential flats and Londis shop.

    Appealed per stickie - see response below attached. 
    I received a Debt Collectors note yesterday. 
    I had emailed Civil Enforcement for Popla Code and it was the letter yesterday that made me realize they hadn’t responded. Found the email to request in my drafts. Ugh. 

    What would be the next steps given it is now with debt collection? 

    Have photos of carpark.
    thank you! 
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You've left your vehicle's registration mark and PCN number clearly visible in second of those photos.

    The fourth post of the NEWBIES thread
    explains exactly how to deal with debt collector's letters, but to summarise that post - ignore them.
  • Coupon-mad
    Coupon-mad Posts: 152,434 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 13 October 2024 at 4:12PM
    Please don't ask for next steps when you are at post 4 of the NEWBIES thread which makes that tedious stage very clear.

    We have no time to discuss debt demand stage. Believe me: you'll be glad we are strict about this when you actually do need us.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • @KeithP and @Coupon-mad. Thank you. I usually get through the stickies each time. My error. Reading them now. 
    Will delete previous due to vehicle info clear. Thanks KeithP. 
  • OnTheGo_2
    OnTheGo_2 Posts: 14 Forumite
    Tenth Anniversary 10 Posts Name Dropper Combo Breaker
    Update: CE - Letter Before Action received - direct from CE. Confirming nex steps, if thats ok? 
    Sticky note 2 - I use the Letter template from Newbie post.- Letter Starting... 
    Dear Sirs,

    Your Ref. ############
    Proposed Legal Proceedings
    Claimant: xxxxxx xxxxxxxx Ltd

    I refer to your letter of claim....

    Emailed directly using: Legal3@ce-service.co.uk and/or
    Office@ce-service.co.uk. 

    Then try again to get it cancelled from landowner, if I can find them and/or store (Mix of apartments and a Londis parking area).


  • Gr1pr
    Gr1pr Posts: 8,652 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Sounds good to me 
  • OnTheGo_2
    OnTheGo_2 Posts: 14 Forumite
    Tenth Anniversary 10 Posts Name Dropper Combo Breaker
    @Gr1pr - should I state reason in letter for disputing - essentially having used the carpark almost weekly for 3 years to the point of receiving the first notice, and never noticed signage stating it was time restricted and required payment after 40 minuntes in the car park.  Or just leave letter as templated? Thanks!
  • Gr1pr
    Gr1pr Posts: 8,652 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Admit nothing,  treat it like a no comment interview,  do not pass on valuable information,  no self incrimination 
  • OnTheGo_2
    OnTheGo_2 Posts: 14 Forumite
    Tenth Anniversary 10 Posts Name Dropper Combo Breaker
    @Gr1pr - got it! Thanks for quick replies. Sending email as is. Will try Store and see how I go.
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