DCA Payment

Hi, we have been informed by blackhorse that they did have a DCA on one of ours vechiles and have logged our complaint they said will be in touch after the 24th September, how long after this do I have to wait for a payout? Thank you

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  • Hoenir
    Hoenir Posts: 6,595 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 19 August 2024 at 11:49AM
    Ayr_Rage said:
    That's an article from April and has been superceded.

    Now late 2025. 
  • Ayr_Rage
    Ayr_Rage Posts: 2,300 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    edited 19 August 2024 at 11:56AM
    Hoenir said:
    Ayr_Rage said:
    That's an article from April and has been superceded.

    Now late 2025. 
    Sorry!

    @meggiemoo91 hold that breath for even longer, make sure you read the embedded links in the article below.

    https://www.fca.org.uk/news/statements/update-motor-finance-work
  • Nasqueron
    Nasqueron Posts: 10,436 Forumite
    Tenth Anniversary 10,000 Posts Photogenic Name Dropper
    Hi, we have been informed by blackhorse that they did have a DCA on one of ours vechiles and have logged our complaint they said will be in touch after the 24th September, how long after this do I have to wait for a payout? Thank you
    No-one knows if there even will be a payout, let alone when it'll be decided. Do you know if your DCA was negative i.e. rate was increased to your detriment or just that they used it but don't know if your rate was adjusted?

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • dunstonh
    dunstonh Posts: 119,149 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Hi, we have been informed by blackhorse that they did have a DCA on one of ours vechiles and have logged our complaint they said will be in touch after the 24th September, how long after this do I have to wait for a payout? Thank you
    You are way ahead of yourself.

    First of all, the 24th September 2024 date no longer applies.   The FCA has pushed it back to May 2025 for their report, with the complaints process reopening September 2025.   However, that is largely provisional as there are several legal cases going through the courts and the FCA has acknowledged that it could be pushed back into 2026 or later.

    Secondly, being told your dealer had DCA doesn't mean there is a wrongdoing where you will receive redress.   You have positive, negative and neutral DCA.   

    Positive is where they used DCA to reduce the interest rate.  Typically used to get a deal over the line by reducing the monthly payments or where there was a special offer on (to help the dealer hit sales targets or the launch of a new vehicle.

    Neutral is where it was available to be used but was not.

    negative is where the interest rate was increased.  This is the area the FCA are looking at and what the courts will be looking at.   Its not yet known if it is an issue or not.   





    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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