personal banking with the post office

HillStreetBlues

Why are so many fixated on bags, when it wasn't even in the opening post about what they wanted to do, just about if it was a business account, which the OP's isn't.
It seems all the OP wants to do is pay in a couple of coins, maybe only two a £2 & 50p
My local does accept coins

swingaloo

ThumbRemote said:

swingaloo said:

If they refuse to accept any coins at all even if they are bagged in the correct  amounts then you need to make a complaint using the link posted above. 

But as you were not paying in full bags how do you know they wouldn't have accepted them? They were never going to accept £32.50 over the counter. But had you paid in £35 in notes or £30 in notes and a £5 bag of 10ps you would have had no problem.

It would appear that you're psychic. 

Despite the OP repeating, time and time again, that their Post Office won't take coins, you seem to know better. 

Maybe, just maybe, they could be right...

Ok, thanks for the sarcasm. It would appear that you don't seem to understand. As I said in my last post- If they will not accept full bags in the correct denomination then the OP needs to complain to their bank as well as Post Office Counters.  The Op wont say if he/she has in fact tried to pay in full bags, just that they 'dont take coins'.

Having retired from working in the Post Office 4 years ago I can tell you that they do accept bagged coins when paying into a bank account. 
Maybe, just maybe you could be wrong about me being psychic!

born_again

swingaloo said:

ThumbRemote said:

swingaloo said:

If they refuse to accept any coins at all even if they are bagged in the correct  amounts then you need to make a complaint using the link posted above. 

But as you were not paying in full bags how do you know they wouldn't have accepted them? They were never going to accept £32.50 over the counter. But had you paid in £35 in notes or £30 in notes and a £5 bag of 10ps you would have had no problem.

It would appear that you're psychic. 

Despite the OP repeating, time and time again, that their Post Office won't take coins, you seem to know better. 

Maybe, just maybe, they could be right...

Ok, thanks for the sarcasm. It would appear that you don't seem to understand. As I said in my last post- If they will not accept full bags in the correct denomination then the OP needs to complain to their bank as well as Post Office Counters.  The Op wont say if he/she has in fact tried to pay in full bags, just that they 'dont take coins'.

Having retired from working in the Post Office 4 years ago I can tell you that they do accept bagged coins when paying into a bank account. 
Maybe, just maybe you could be wrong about me being psychic!

OP did say (bottom of page 1)

It was actually £32.50 3x£10 notes 2x£1 coins and 1 x50p

So no need for bags at all. 🤷‍♀️

swingaloo

born_again said:

swingaloo said:

ThumbRemote said:

swingaloo said:

If they refuse to accept any coins at all even if they are bagged in the correct  amounts then you need to make a complaint using the link posted above. 

But as you were not paying in full bags how do you know they wouldn't have accepted them? They were never going to accept £32.50 over the counter. But had you paid in £35 in notes or £30 in notes and a £5 bag of 10ps you would have had no problem.

It would appear that you're psychic. 

Despite the OP repeating, time and time again, that their Post Office won't take coins, you seem to know better. 

Maybe, just maybe, they could be right...

Ok, thanks for the sarcasm. It would appear that you don't seem to understand. As I said in my last post- If they will not accept full bags in the correct denomination then the OP needs to complain to their bank as well as Post Office Counters.  The Op wont say if he/she has in fact tried to pay in full bags, just that they 'dont take coins'.

Having retired from working in the Post Office 4 years ago I can tell you that they do accept bagged coins when paying into a bank account. 
Maybe, just maybe you could be wrong about me being psychic!

OP did say (bottom of page 1)

It was actually £32.50 3x£10 notes 2x£1 coins and 1 x50p

So no need for bags at al. 🤷‍♀️

Exactly. And that is why they were refused! That is also why I was saying that they will only take full bags when paying in coins. Don't understand why its so difficult to comprehend

username

I can understand if it was a large amount of loose coinage that was mixed up, but to refuse 2x £1 and 1x 50p does seem unreasonable for a deposit, as if it was presented in the shop side of the post office (assuming this post office is in a newsagents or something, as they often are) it'd just get chucked in the till draw.

I think this is part of the reason why I'm not particularly keen on the post office for banking, it's all this inconsistency business and sometimes poor training. A normal bank cashier, happy to accept your coins, sir. Into the account they go.

born_again

swingaloo said:

Exactly. And that is why they were refused! That is also why I was saying that they will only take full bags when paying in coins. Don't understand why its so difficult to comprehend

Well that is stupid...
What do they do if someone comes in wanting to pay postage, or like ours offer other services that are often under £1. Will they turn round & say no coins...

CodeNexus

swingaloo said:

If they refuse to accept any coins at all even if they are bagged in the correct  amounts then you need to make a complaint using the link posted above. 

But as you were not paying in full bags how do you know they wouldn't have accepted them? They were never going to accept £32.50 over the counter. But had you paid in £35 in notes or £30 in notes and a £5 bag of 10ps you would have had no problem.

"But as you were not paying in full bags how do you know they wouldn't have accepted them? “
because they said we do not accept any coins bagged or unbagged !

swingaloo

born_again said:

swingaloo said:

Exactly. And that is why they were refused! That is also why I was saying that they will only take full bags when paying in coins. Don't understand why its so difficult to comprehend

Well that is stupid...
What do they do if someone comes in wanting to pay postage, or like ours offer other services that are often under £1. Will they turn round & say no coins...

What has paying coins into a bank account got to do with paying for postage ?

swingaloo

CodeNexus said:

swingaloo said:

If they refuse to accept any coins at all even if they are bagged in the correct  amounts then you need to make a complaint using the link posted above. 

But as you were not paying in full bags how do you know they wouldn't have accepted them? They were never going to accept £32.50 over the counter. But had you paid in £35 in notes or £30 in notes and a £5 bag of 10ps you would have had no problem.

"But as you were not paying in full bags how do you know they wouldn't have accepted them? “
because they said we do not accept any coins bagged or unbagged !

Then as I have said repeatedly, you need to raise a complaint. They DO have to accept bagged coins paid into a bank account IF they are complete bags. ie- £1 in copper, £5 in 5ps or 10ps,  £20 in pound coins etc.

born_again

swingaloo said:

born_again said:

swingaloo said:

Exactly. And that is why they were refused! That is also why I was saying that they will only take full bags when paying in coins. Don't understand why its so difficult to comprehend

Well that is stupid...
What do they do if someone comes in wanting to pay postage, or like ours offer other services that are often under £1. Will they turn round & say no coins...

What has paying coins into a bank account got to do with paying for postage ?

Think about it...…🤦‍♀️

If they won't take coins to pay into a bank account, then ergo, they will not take coins for other transactions... There is no logical reason to refuse 3 coins being paid into a bank account.