Rose of York/Civil Enforcement

mezzyd

My daughter received a parking charge at the above pub & followed the advice by requesting the pub to cancel, which they agreed to do.

Unfortunately the charge wasn’t cancelled by the parking company despite further emails & she is now receiving the debt collector letters.

The pub has now said, “ I'm sorry I think the old car park company might be holding a grunge since we've moved on from them as they are refusing to cancel this parkin fine.”

It is now too late to appeal to POPLA & I would appreciate any advice about what to do in these circumstances.

Thanks very much 

Coupon-mad

Ignore CEL until they send a LBC or file a court claim.  No risk as long as she checks every letter (and tells them if she moves).

Read the 2nd post of the NEWBIES thread.

mezzyd

Civil Enforcement Ltd have now sent a letter before claim.

I will advise her to use the template response on the newbies thread, but am concerned that she’s at quite a disadvantage now.

After taking the pub at their word that they had arranged to cancel the PCN, she lost the opportunity to use POPLA which would have also allowed her to see the contract. Also photographs were not taken of the signage as we thought no need to appeal; now they have changed parking company we are not able to follow that up either.

Is there anything else she should do at this point or add to the response to Civil Enforcement?

Gr1pr

Just the response,  nothing else 

Coupon-mad

LBC from CEL themselves or from DCB Legal?

mezzyd

CEL themselves 

Coupon-mad

OK. In readiness for the court claim form signed by 'S Wilson' next year you should search the forum for that (NEWEST results, not Best Match).

mezzyd

Thanks for the advice; the claim form has now arrived, signed by S. Wilson, Head of Legal.

The Particulars of Claim look pretty naff to me, probably can use Chan & Akande.

I will follow all the advice as written, but can you please advise about referring to the landowner’s instruction to cancel which was ignored by CEL

Le_Kirk

Show us the POC and what is the date of issue of the claim form, keep an eye on the deadline for submitting AoS (using the Dropbox link: -
https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0 and therefore defence, all on the template defence thread and newbie sticky Know What Happens and When

DW190

Remove the image and cover the Claim number ans password

1505grandad

Also VRM..