Evri - problems

Alderbank

MouldyOldDough said:

I may be wrong - but I just get the idea that the Evri delivery person has a front room full of pilfered laptops, tables etc.......and I will never see my table.

Indeed you could be wrong but you might be closer than you think.

A C4 investigation programme found that Yodel Hermes (they since changed their name to Evri) sold off 10% of their parcels at auction.
C4 bought some of those parcels at auction and delivered them to their surprised and pleased recipients who had been told their parcels had been lost.
https://www.youtube.com/watch?v=KDV3wUVlwoc&t=1s

Phoenix72

Alderbank said:

MouldyOldDough said:

I may be wrong - but I just get the idea that the Evri delivery person has a front room full of pilfered laptops, tables etc.......and I will never see my table.

Indeed you could be wrong but you might be closer than you think.

A C4 investigation programme found that Yodel (they since changed their name to Evri) sold off 10% of their parcels at auction.
C4 bought some of those parcels at auction and delivered them to their surprised and pleased recipients who had been told their parcels had been lost.
https://www.youtube.com/watch?v=KDV3wUVlwoc&t=1s

Yodel did not change to Evri. Yodel still exist. You may be thinking of Hermes.

400ixl

Most likely scenario:

Evri use local delivery agents in many cases who are self employed. They get targets per day to deliver and often can't hit them so the mark an item as delivered and then deliver it the next day.

You can't claim compensation as you did not have a guaranteed service with contractual compensation for delayed delivery. If you want this you will have to pay far more than £9.99 for your delivery if you can even get it.

Ergates

MouldyOldDough said:

I have messaged Maplin who won't even refund the £9.99 that I paid them for delivery

They tell me to wait another 2 days !

A big mistake that I need to learn from

What do their standard delivery terms state?

I'm assuming you went for this option:

Standard (UK)
2-4 Working Days

Small Items (most products)
£3.49 (FREE over £35)

Large Items (e.g. desks, chairs)
£9.99

Has it gone past 4 days yet?   If not - you don't really have a case for refund of delivery.

Alderbank

Phoenix72 said:

Alderbank said:

MouldyOldDough said:

I may be wrong - but I just get the idea that the Evri delivery person has a front room full of pilfered laptops, tables etc.......and I will never see my table.

Indeed you could be wrong but you might be closer than you think.

A C4 investigation programme found that Yodel (they since changed their name to Evri) sold off 10% of their parcels at auction.
C4 bought some of those parcels at auction and delivered them to their surprised and pleased recipients who had been told their parcels had been lost.
https://www.youtube.com/watch?v=KDV3wUVlwoc&t=1s

Yodel did not change to Evri. Yodel still exist. You may be thinking of Hermes.

You are quite right. Thanks for spotting this!

Murphybear

Are Maplin still trading online?  Their shops went into administration 

ThumbRemote

Murphybear said:

Are Maplin still trading online?  Their shops went into administration 

If only there was a way for someone with internet access to find this out.

MouldyOldDough

It arrived this morning.. 
It was not a very good shopping experience and I won't be using Maplin again!
I blame Evri, which reflects badly on Maplin 

Aylesbury_Duck

MouldyOldDough said:

It arrived this morning.. 
It was not a very good shopping experience and I won't be using Maplin again!
I blame Evri, which reflects badly on Maplin 

When did you order it?

MouldyOldDough

Aylesbury_Duck said:

MouldyOldDough said:

It arrived this morning.. 
It was not a very good shopping experience and I won't be using Maplin again!
I blame Evri, which reflects badly on Maplin 

When did you order it?

Thursday 8th morning