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My landlord won't provide front and back door keys after both doors changed to new doors?

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  • Bookworm105
    Bookworm105 Posts: 2,016 Forumite
    1,000 Posts First Anniversary Name Dropper
    elsien said:
    Same - about £5 but if its a good locksmith you can take it back for them to adjust if it doesn't work. 
    rather depends if they are security keys 
    even good locksmiths won't cut those if they are not supposed to 
  • KxMx
    KxMx Posts: 11,144 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    KxMx said:
    I had a new door fitted (council) 5 yes 5 keys were supplied. For a one bed flat with a maximum occupancy of two! 

    Same number with my new front door (that I bought myself), and they're security keys so not easy (if possible at all) to get additional ones cut.
    My Mum lives in a communal building under a master system, so I am familiar with security keys - cutting spares is allowed with prior authorisation to the single locksmith.

    I however have an ordinary front door, ordinary lock and ordinary keys. 
  • It’s a rare day I go against the wise heads on here but this is one of them. 

    When we moved in here I got all the windows and doors changed. The front door came with 2 keys, and if we wanted more we had to go to the company that made the front door. Going to any old key cutter would invalidate the door's warranty, which is possibly what your landlord is thinking.

    Has he/have they said there are no more keys coming, or are they waiting on more being cut? I agree with _Penny_Dreadful, can the keys be distributed amongst the flats so that the least amount of disruption is caused while new keys are coming?
    I copy and pasted your post in a email to my supported living manager and this makes sense and she was unaware of it as was I. Thank you.
  • elsien said:
    Same - about £5 but if its a good locksmith you can take it back for them to adjust if it doesn't work. 
    rather depends if they are security keys 
    even good locksmiths won't cut those if they are not supposed to 

    This. I find it amazing that people are prepared to put cheap locks on their house.
    You could easily find that your insurance doesn't cover this! We have 3 star locks, front and rear.

    The problem with these locks is that whilst they did provide 5 keys, getting a new one is not cheap and we had to not only register the lock, but we have to create an account on their website to get another key cut.

    Peace of mind though that if we lend the key to someone, they will struggle to get it cut.
  • RHemmings
    RHemmings Posts: 4,894 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    elsien said:
    Same - about £5 but if its a good locksmith you can take it back for them to adjust if it doesn't work. 
    rather depends if they are security keys 
    even good locksmiths won't cut those if they are not supposed to 

    This. I find it amazing that people are prepared to put cheap locks on their house.
    You could easily find that your insurance doesn't cover this! We have 3 star locks, front and rear.

    The problem with these locks is that whilst they did provide 5 keys, getting a new one is not cheap and we had to not only register the lock, but we have to create an account on their website to get another key cut.

    Peace of mind though that if we lend the key to someone, they will struggle to get it cut.
    Slightly off-topic, but can you link to the kind of locks that you have? 
  • elsien
    elsien Posts: 36,109 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Not quite the same but I used to manage a care home which had a suited lock system. Had to get a letter of authorisation from the landlord to get more cut when the residents lost them and they were about £20 each. 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • RHemmings said:
    elsien said:
    Same - about £5 but if its a good locksmith you can take it back for them to adjust if it doesn't work. 
    rather depends if they are security keys 
    even good locksmiths won't cut those if they are not supposed to 

    This. I find it amazing that people are prepared to put cheap locks on their house.
    You could easily find that your insurance doesn't cover this! We have 3 star locks, front and rear.

    The problem with these locks is that whilst they did provide 5 keys, getting a new one is not cheap and we had to not only register the lock, but we have to create an account on their website to get another key cut.

    Peace of mind though that if we lend the key to someone, they will struggle to get it cut.
    Slightly off-topic, but can you link to the kind of locks that you have? 

    They're relatively cheap too compared with 3 star ones sold by B&Q and the like.


  • elsien said:
    Not quite the same but I used to manage a care home which had a suited lock system. Had to get a letter of authorisation from the landlord to get more cut when the residents lost them and they were about £20 each. 
    It's a long story why, but 40 odd years ago, our whole family lived in University Halls of Residence.
    You needed an ASSA key to get through the car park barrier. They needed a special code to get them cut and were quite expensive if I remember.
  • RHemmings said:
    elsien said:
    Same - about £5 but if its a good locksmith you can take it back for them to adjust if it doesn't work. 
    rather depends if they are security keys 
    even good locksmiths won't cut those if they are not supposed to 

    This. I find it amazing that people are prepared to put cheap locks on their house.
    You could easily find that your insurance doesn't cover this! We have 3 star locks, front and rear.

    The problem with these locks is that whilst they did provide 5 keys, getting a new one is not cheap and we had to not only register the lock, but we have to create an account on their website to get another key cut.

    Peace of mind though that if we lend the key to someone, they will struggle to get it cut.
    Slightly off-topic, but can you link to the kind of locks that you have? 

    They're relatively cheap too compared with 3 star ones sold by B&Q and the like.



    "
    Orion cylinders are supplied with 5 keys as standard, or 6 with keyed-alike pairs."
  • oystercatcher
    oystercatcher Posts: 2,359 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Isn't it a fire risk if residents don't have keys to all exit doors ? Or are these the type where the key is needed to get in but not out? 
    Decluttering, 20 mins / day Jan 2024 2/2 
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