Office of the Public Guardian

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You should contact the OPG initially. They can ask the deputy for a final report if the donor has died. 

The Office of the Public Guardian (OPG) has a statutory responsibility for investigating concerns about the actions of registered attorneys and deputies (or where the court has authorised an action under a single order).

It has an investigations unit with a dedicated phone number which can be found on its website. 

Its Safeguarding Policy outlines what it can do if investigating any of the above. (Note that the OPG uses the term ‘adult at risk’ rather than ‘vulnerable adult’, in line with the language used in the Care Act 2014 and the Social Services and Well-being (Wales) Act 2014.)

It could take any of the following actions:

• apply to the Court of Protection for:
  • the suspension, discharge or replacement of a deputy
  • an order to be varied or for a deputy's security bond to be called in or varied
  • a revocation of a power of attorney
• inform the police, where a crime may have been committed
• require a deputy to provide a final report where the person he or she was acting for has died or the deputy has been discharged