Compare broadband deals - filters not working

Tenbob0
Tenbob0 Posts: 8 Forumite
Name Dropper First Post
edited 5 August 2024 at 4:23PM in Site feedback and Forum Help
Hi. I'm having trouble with the Compare broadband deals page. Alt the top you enter your postcode and the services you want. In my case, it's "(Removed by Forum Team)" and I want "Broadband" and "Phone line rental".

So why do the search results show multiple services with "No phone line"? 

Can anyone explain what is happening, please.

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,526 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 3 August 2024 at 7:15PM
    Most likely you're in an FTTP only area.

    Bash your phone number into here and see what you get:

  • Same here, have tried several comparison sites including MSE and no deals can be found, so I have no option but to stick with current provider, not exactly an open market then is it.
  • And when I put my phone number into the link kindly provided above, I get this:

    FTTP is not available.

    The exchange is not in a current fibre priority programme

    As a WLR withdrawal exchange, product restrictions apply

    SOADSL is not restricted at the exchange

    For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.

    For all SOADSL services,the stable line rate will be determined during the first 10 days of service usage.

    Actual speeds experienced by end users and quoted by CPs will be lower due to a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.

    In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.

    ADSL, ADSL2+ and SOADSL availability: If shown at FTTP or SOGEA premises,ADSL, ADSL2+ and SOADSL are not available to order due to WLR Withdrawal stop sell rules. CPs should order FTTP or SOGEA. Copper products are only available by exception.

    Thank you for your interest

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