How can I find out who I had my car finance with?

LelMax

Hi Formites

Can anyone please help?

I brought my car from Hyundai on finance in 2010.  I believe I have my agreement number but dont know who the finance was with.  I used the MSE form to contact Hyundai but they said it doesn't match their agreement numbers. Their response was 

Our finance agreement numbers are 14 digits long and start with either 450, 650 or 100. Unless you have a finance agreement number matching this format, I would suggest that this finance agreement was not with Santander Consumer Finance.

I have my old bank statement that show a reference number against my loan payments, its 9 digits and starts 9268? Does anyone recognise this?

Thanks

Hoenir

Asked for your post to be moved. There's an entire sub forum on the topic. 

LelMax

Maybe telling me the name of the sub forum would have been helpful.

p00hsticks

LelMax said:

Maybe telling me the name of the sub forum would have been helpful.

Reclaim car finance — MoneySavingExpert Forum

But as Hoenir has said they've already asked the forum team for this thread to be moved over to there, you don't need to re-post there. 

pobcat

Has anyone found out how to find who provided finance older than 6 years ago. We're coming up with a blank from bank who said they don't keep records longer than 6 years and the same answer from the car company

Nasqueron

pobcat said:

Has anyone found out how to find who provided finance older than 6 years ago. We're coming up with a blank from bank who said they don't keep records longer than 6 years and the same answer from the car company

The only way you would find this is your own records - emails from the dealer for example, paperwork in the loft, that sort of thing. If your current bank is the one you had when you took out the finance then they will hold records longer than 6 years, maybe DSAR them if they can't provide anything easily

2lovelydogys

Nasqueron said:

pobcat said:

Has anyone found out how to find who provided finance older than 6 years ago. We're coming up with a blank from bank who said they don't keep records longer than 6 years and the same answer from the car company

The only way you would find this is your own records - emails from the dealer for example, paperwork in the loft, that sort of thing. If your current bank is the one you had when you took out the finance then they will hold records longer than 6 years, maybe DSAR them if they can't provide anything easily

What is DSAR Please I am having same problem 

Nasqueron

2lovelydogys said:

Nasqueron said:

pobcat said:

Has anyone found out how to find who provided finance older than 6 years ago. We're coming up with a blank from bank who said they don't keep records longer than 6 years and the same answer from the car company

The only way you would find this is your own records - emails from the dealer for example, paperwork in the loft, that sort of thing. If your current bank is the one you had when you took out the finance then they will hold records longer than 6 years, maybe DSAR them if they can't provide anything easily

What is DSAR Please I am having same problem 

Data Subject Access Request - you can write to them and they have to look for all the data they have on you and then send it to you, unless there is no record left. They should have an email or address on their website