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Are There Any Good Broadband Providers

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  • gsmh
    gsmh Posts: 640 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    It sounds like not all of the companies have updated their databases. If the copper cable comes into your house underground, so will the fibre. Openreach will do whatever is necessary.
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Your thread title is "are there any good broadband providers".

    Vodafone is not one of them, they are continuously at the bottom end of the customer satisfaction surveys for broadband. Well known for losing landline numbers as part of migrations and mis communications and delayed migrations.

    It may take a few days / weeks for all of the ISP's to get their availability systems updated if FTTP is just becoming available for your exchange.

    Vodafone won't install any cabling, that will be Openreach if their service. If you don't have overhead or ducting, then they will need to dig a new trench to the property.
  • DavidAC
    DavidAC Posts: 322 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I went with Vodafone 150Mbs at £21 for 24 months. Hope I dont regret it.
  • DavidAC
    DavidAC Posts: 322 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I see negative commens for every provider. They are not much lower rated on MSE. Best broadband providers 2024, recommended by readers (telegraph.co.uk) has them middle ranked for customer service.

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