Had success claiming back Airport Passenger Duty after a missed flight?

Beachwalker56

Help desk and Singapore replied quickly.Singapore have of course said it is M.A responsibility.However the help desk now say,as I cc,d them in,that they have requested info from Singapore A.and they can assure me that they have all the payment?They will keep in touch with me.

Beachwalker56

Hi,After numerous emails,Singapore airlines have rejected any tax refund as the booking is over 2 years old.They claim this is their time limit.So the info on Money Supermarket list is incorrect.I've looked at S.A .reviews on Trustpilot and they aren't great.So even if I had booked direct with them,they would still have been unhelpful.

MSE_Laura_F

Hello @Beachwalker56, sorry to hear you weren't able to get a tax refund.

The MSE guide does say that Singapore Airlines tax refund claims must be made within two years. But if I've misunderstood and it's something else that looks wrong, please let me know and I'll see that it gets corrected.

Thanks,

MSE Laura F

eskbanker

MSE_Laura_F said:

The MSE guide does say that Singapore Airlines tax refund claims must be made within two years. But if I've misunderstood and it's something else that looks wrong, please let me know and I'll see that it gets corrected.

Where are you seeing the reference to two years?

Before posting on the previous page, I checked that there's no limit mentioned on the MSE page and it still shows this today:

Singapore Airlines

Admin fee: Varies Deadline to claim: No time limit

https://www.moneysavingexpert.com/travel/missed-or-cancelled-a-flight-claim-air-passenger-duty-refund/#howtoclaim

alfista

I have recently tried to reclaim APD from BA :

First attempt via their (virtually impenetrable) web site, which is truly dreadful (I worked in IT for many years and have some knowledge). All I got was a standard email response, but no refund.

Second attempt, email to BA CEO - zero response.