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Parking operator / store owner - ticket?

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Hi all,

I recently purchased some timber from Wickes, I couldn’t fit it in my car so I decided to walk the wood back to my house nearby with my dad. 

I didn’t realise there was a camera checking entrance and exit of cars, I was home for 260mins whilst I did the DIY and returned to collect my car later in the evening. The time of entrance was 18.30 (store closed at 7) so I didn’t leave my car in a space another customer could have taken up

regardless, I have contested fines before and been successful using the templates in this forum. They have a photo of my car but not of me personally, I have a lease car and my argument before was that I wasn’t driving at the time, it’s up to them to prove who was (as I am not a legal owner of the car)

Is it reasonable to email wickes and contest this owning up to leaving my vehicle there, or should I go down the route of the template ?
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Comments

  • LDast
    LDast Posts: 2,496 Forumite
    1,000 Posts Photogenic Name Dropper
    What exactly has the keeper of the vehicle been accused of?
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 22 July 2024 at 2:28PM
    Why doesn't the vehicle's keeper walk back to Wickes when the store is open and explain just what you have written above to the manager?
    Take with you a copy of the PCN to leave with the manager and ask him/her to cancel the charge.

    More difficult to refuse a request when the requester is standing in front of you looking you in the eye.
    Or to put it another way... far too easy to refuse a request by email.
  • reeceg353
    reeceg353 Posts: 60 Forumite
    Sixth Anniversary 10 Posts
    I think the car park is operated by a third party (G24) and not wickes themselves, so I think it would be very unlikely that wickes will have anything to do with it (I think?)

    the car park limit is 90 minutes and the car was left there over the limit 
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    reeceg353 said:
    I think the car park is operated by a third party (G24) and not wickes themselves, so I think it would be very unlikely that wickes will have anything to do with it (I think?)
    And who do you think allowed/instructed G24 to operate on their land?
    Wickes could even kick G24 off their land if they were so minded.
  • Half_way
    Half_way Posts: 7,469 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    reeceg353 said:
    I think the car park is operated by a third party (G24) and not wickes themselves, so I think it would be very unlikely that wickes will have anything to do with it (I think?)

    the car park limit is 90 minutes and the car was left there over the limit 
    If the car park is wickes car park then they are liable and responsible for the actions of their agents G24. In that case Wickes will have everything to do with it
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
  • fisherjim
    fisherjim Posts: 7,111 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    You have not contested any "fines" with the help of this forum, these are speculative invoices, who ever contracted G24 is equally responsible for the issue of this PCN and can cancel it.
  • Gr1pr
    Gr1pr Posts: 8,111 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    As above, so complain to Wickes about the PCN, or if its a retail park with multiple outlets, complain about the PCN to the retail park management team or landowner 
  • reeceg353
    reeceg353 Posts: 60 Forumite
    Sixth Anniversary 10 Posts
    edited 22 July 2024 at 5:42PM
    Just spoke to wickes in person and they said they don’t own the land.
    The car parks for their stores are managed by the landowners for the site, rather than wicked themselves. This means they don’t have any involvement in the letters being sent out, who or they’re sent to.

    I’ve complained to them, just worried this will take some time and the parking fine will increase 
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Where exactly is this Wickes store?
  • Gr1pr
    Gr1pr Posts: 8,111 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 23 July 2024 at 9:20AM
    reeceg353 said:
    Just spoke to wickes in person and they said they don’t own the land.

    The car parks for their stores are managed by the landowners for the site, rather than wickes themselves. This means they don’t have any involvement in the letters being sent out, who or they’re sent to.

    I’ve complained to them, just worried this will take some time and the parking fine will increase 
    Thats why I told you to complain about the PCN to the retail park management company or the landowner , because Wickes are tenants, they don't own the land when its a retail park 

    The parking charge doesn't increase, if it says £100 on the PCN and signage ( or less. ). then that is the maximum charge 

    Nobody has been fined, magistrates fine people and aren't involved 
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