Debt Recovery Plus - PAY NOW!

lipiden

Morning all,
Appreciate if some one could help / advice.

1. I have parked in Glen Lyn car park, Devon, but did pay for the parking back in Aug 24.
2. We went to holiday in december back last week.
3. Opened letters and one of them from Debt Recovery Plus, dated 16 of dec 24, demanding to pay £170. 
4. Then another letter dated 9/01/25, same demand the same.

5. The letter issued to my missus name as she is registered driver.
6. But I rang them today asking for detail  (which i shouldnt have done, realised after reading newbies post)
7. Guy from the DPR was so rude, saying can not discuss with me as the letter is not in my name but will take payment from me!!!

8. My issues are,
  1) I am first time hear about this ticket (insufficient time paid)
2) DRP not disclosing any detail about this ticket but pay £170. I was trying to find out how much time i exceeded, where is the parking company original ticket letter etc.

So, do i still ignore the letter from DRP? Reason i am asking is, newbies thread says i should not contact them over phone, but i did. 

Thanks in advance for any help.

Nellymoser

@lipiden to avoid confusion arising, posters are asked to start a new thread when looking for advice. Once created copy your post above on it and you'll receive replies.  

Coupon-mad

Nothing you say will stop the claim if they are contracted to litigate, which they sometimes are and usually are NOT!

Nee2

Coupon-mad said:

Nothing you say will stop the claim if they are contracted to litigate, which they sometimes are and usually are NOT!

interesting you say that, and im sure that you are correct. But what then is the actual point of even sending the LBC response as stated in section 2 in the Newbies forum? Is it just to see if they will ever clarify their reasoning for adding additional dodgy fees to the initial fine? - which I believe has never ever happened

Coupon-mad

1. To look reasonable later on if it goes to a claim. Judges like to see efforts to narrow the issues and resolve disputes before court;

2. To fish for disingenuous and varied explanations for the added £70 and why they are saying no VAT applies to a FEE (course it does);

3. To help posters to state their current address (and insist that any older addresses are erased) because so many people just sleepwalk into CCJs by leaving a PPC thug with a choice!

Umkomaas

Don't over-complicate this. Nothing you say in a LBC response will kill off a planned court claim, but it's easy to give them encouragement to go forward with the claim. 

K I S S and follow @Coupon-mad's advice. 

Nee2

Umkomaas said:

Don't over-complicate this. Nothing you say in a LBC response will kill off a planned court claim, but it's easy to give them encouragement to go forward with the claim. 

K I S S and follow @Coupon-mad's advice. 

Ok thank you both for your advice, I will follow the process on the newbies post and send the standard response.

When you say its easy to give them encouragement to go forward with the claim, do you mean by adding unnecessary information on a LBC response, or to even bother sending a LBC response in the first place? Sorry for asking just confused.

Nee2

Coupon-mad said:

1. To look reasonable later on if it goes to a claim. Judges like to see efforts to narrow the issues and resolve disputes before court;

2. To fish for disingenuous and varied explanations for the added £70 and why they are saying no VAT applies to a FEE (course it does);

3. To help posters to state their current address (and insist that any older addresses are erased) because so many people just sleepwalk into CCJs by leaving a PPC thug with a choice!

You wont believe this.....actually you probably can seeing as these cowboys are such idiots! The amount quoted on the letter says £170. I just went to the 'online payment' website link just to check if they have any evidence showing on there, and the fee owed shows as £189! Of course no breakdown. What a joke!! No mention of this fee anywhere, and their letter clearly states £170, so where did the £189 suddenly come from. Can't say I'm surprised anymore to be honest!

Coupon-mad

CST Law website? Show us a screenshot please. I'll show it to the Government, if I may.

It will also be useful to you for evidence later.

Nee2

Coupon-mad said:

CST Law website? Show us a screenshot please. I'll show it to the Government, if I may.

It will also be useful to you for evidence later.

no problem, I'll send this to you directly as it has my data on the page.

Do you think I should mention this £89 fee on my LBC response (as another example of adding bogus fees (already mentioning the £70)), or save it for court?