We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Hardsearch declined due to CIFAS Protection

Options
I have just been refused a new broadband contract as the automatic credit file hard  search was declined because I have CIFAS Protective Registration. This was not supposed to happen. How do I prevent it occurring again?

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,551 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Pick somebody else?
  • marcia_
    marcia_ Posts: 3,406 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
     When I had trouble with ID fraud I put a password on my credit record with Experian, knew nothing about protective registration then. When I applied for credit the company would phone and ask for the password before accepting or declining credit. Maybe you need this too. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.