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Hardsearch declined due to CIFAS Protection

I have just been refused a new broadband contract as the automatic credit file hard  search was declined because I have CIFAS Protective Registration. This was not supposed to happen. How do I prevent it occurring again?

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,629 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Pick somebody else?
  • marcia_
    marcia_ Posts: 3,541 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
     When I had trouble with ID fraud I put a password on my credit record with Experian, knew nothing about protective registration then. When I applied for credit the company would phone and ask for the password before accepting or declining credit. Maybe you need this too. 
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