Persist with Currys!!

Menber

droopsnoot said:

CliveOfIndia said:

If you originally paid with a gift card then they're within their rights to only offer a refund via a gift card - they don't have to refund you in cash.

Exactly, I think it's a money-laundering thing. Buy a stolen giftcard in the pub for half price, buy a new TV with it, send it back for a refund and pick cash, instant profit. Similar to why credit card purchases usually need to be refunded onto the same card that was used to make the purchase.

Not suggesting that's what the OP has done, just to be clear, just considering their reason for not refunding differently.

Yes I understand about the whole money laundering thing, thankfully the situation has been resolved in this cas eas they could see the chain of events was very unusual

BarelySentientAI

Sounds like a good example of where the angry complaint and call for a boycott gets you nowhere, but sensible discussion can get a lot of goodwill and a decent result.

ThisIsWeird

Very pleased, Menber