Car Finance Reclaim Company

Lisa46

Hi! We bought a car on finance back in 2007. I cannot find the name of the lender so have no choice other than to go with a reclaim company. Has anyone had any positive dealings with a  reclaim solicitor yet, please? Thank you

DullGreyGuy

Lisa46 said:

Hi! We bought a car on finance back in 2007. I cannot find the name of the lender so have no choice other than to go with a reclaim company. Has anyone had any positive dealings with a  reclaim solicitor yet, please? Thank you

No one has because all complaints are on hold until the FCA completes their investigation and publishes their report. 

What do you think a reclaim company can do that you cannot do yourself? They're going to be using your records after all

Lisa46

Thanks for your reply. I'm not sure, I just assumed that they would be able to get info that we can't? My bank can't help and the dealer we bought the car from has been taken over. As far as I can tell Experian only go back 6 years. Where else can I check please? Any help gratefully accepted.

DullGreyGuy

Lisa46 said:

Thanks for your reply. I'm not sure, I just assumed that they would be able to get info that we can't? My bank can't help and the dealer we bought the car from has been taken over. As far as I can tell Experian only go back 6 years. Where else can I check please? Any help gratefully accepted.

You are the data subject so you have more rights to ask for information than they will. 

Most databases will only go back 6 years from the end of any agreement as that is the law of limitations and data protection law requires that organisations minimise the personal data they hold. The FCA have already called out that many finance companies are no longer holding data of older agreements and so inevitably they'll have to opine on that in their report. 

Nasqueron

Memory, old emails, mention the car brand and approx. where you bought it and see if anyone knows. That said if it was that long ago and you don't have any records, you're likely to have a problem with them finding any details of your finance to see if there was any DCA.

Claims firms absolutely have no ability at all to find this, at best they will send letters to every finance company going and hope to get lucky