John Lewis letter action fraud worry

Bradden

user1977 said:

Bradden said:

flaneurs_lobster said:

Bradden said:

la531983 said:

flaneurs_lobster said:

la531983 said:

With all due respect, how are they going to know if you rock up to a John Lewis shop and buy anything?

...and does it extend to Waitrose stores?

Ha!

Seriously though, all the John Lewis Partnership have is his name and address, they wont have a mugshot, he will be able to quite happily go into John Lewis (and Waitrose) and shop to his hearts content, although trying to process a return may be tricky.

I believe you can be prosecuted for trespass once you have been banned from a company. Encouraging someone to break the law may be unwise.

Unless you are attempting to squat or hold a rave in a John Lewis store then you cannot be prosecuted for trespass, it's a civil matter.

Ok.. I was oversimplifying...the legal background to a ‘banning notice’ is that retailers invite, by means of an open door, signage, etc, members of the public to enter their premises and either view or buy the merchandise on display. A retailer can withdraw this invitation at any time to individuals.

If a person steals that is theft, if a person steals as a trespasser that is burglary but, the law states that in order for an offender to be convicted of burglary he must know at the time of entering that he was in fact a trespasser. 

And if the police aren't doing anything even for actual shoplifters, do you think they're putting on the blues and twos for "somebody we've banned has entered our shop"?

Not at all... however I wouldn't encourage someone breaks the law on the basis that they will get away with it.

Ergates

Coffee2342 said:

I haven’t asked for a replace or refund and found the bit missing as it had moved to another part of the box.  

Exactly what "bit" had moved to another part of the box?

Aylesbury_Duck

It sounds very dodgy to me, and I'm afraid I don't believe your version of events so I'm not surprised JL don't, either.

In practice though, there's nothing to worry about.  JL don't have any evidence of any wrongdoing, just a suspicion, and there are plenty of other places you can buy things from.

Coffee2342

Thank you all for your help. 

screech_78

There is zero chance of the police being involved so you can stop worrying about that. 

Sounds like you’re saying the actual watch was missing from the box. The watch itself and the strap are separate in the box and you need to attach these. It can certainly fall out the little nook but for it to happen twice, is almost unheard of. And you finding it right away is another red flag. I’m guessing you only found it after JL questioned you on a previous order or raised suspicions? 

You’ve been banned from shopping with them. Your name and any associated addresses and email addresses are now flagged on the central system so no orders will go through if the email address, billing or delivery address matches. 

You won’t be thrown out of a shop if they don’t know you’re there, but they have your details and again, if you were having to give any personal details in the future, it’ll come up on the system that you’re a banned shopper.

Fraud with Apple products is sky high at the moment so they’re taking extreme action all the time. 

Coffee2342

Thank you screech. I appreciate the reply