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Data Roaming

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Warning. I am a Sky Mobile user and when data roaming in Europe I pay £2 per day to use my data allowance. However while on the island of Corfu my phone picked up an Albanian mobile network and I was charged £2.16 per MB to use my allowance. Sky refuse to accept any responsibility for this and say there is fair warning on their website that there is the potential for this to happen if you're traveling close to an international boarder. I would suggest turning off automatic network selection if you're at a destination where this might happen and manually select a network from the country you are actually in.

Comments

  • Slinky
    Slinky Posts: 11,003 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Can happen on some of the Greek islands off the coast of Turkey also.
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  • 531063
    531063 Posts: 280 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    edited 28 June 2024 at 1:19PM
    Didn't you  get a welcome to Albanian mobile this will cost you xxxx text
  • zagfles
    zagfles Posts: 21,408 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    Exactly the same happened to my wife in Corfu, was it at the Durrell's house? Very close to Albania there. But luckily she's on PAYG so it just used up a few £ credit. 

    Either go PAYG or set a cap on usage (a cap without exclusions buried in the T&Cs). Also maybe get a decent provider who doesn't charge for EU roaming, there's no need to pay £2 a day. 
  • la531983
    la531983 Posts: 3,080 Forumite
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    zagfles said:
    Exactly the same happened to my wife in Corfu, was it at the Durrell's house? Very close to Albania there. But luckily she's on PAYG so it just used up a few £ credit. 

    Either go PAYG or set a cap on usage (a cap without exclusions buried in the T&Cs). Also maybe get a decent provider who doesn't charge for EU roaming, there's no need to pay £2 a day. 
    Albania may not feature in the free roaming, they certainly dont for o2

    https://www.o2.co.uk/business/solutions/mobile/international/europe

    So the issue in the OP may still have happened.
  • zagfles
    zagfles Posts: 21,408 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    edited 28 June 2024 at 7:44PM
    la531983 said:
    zagfles said:
    Exactly the same happened to my wife in Corfu, was it at the Durrell's house? Very close to Albania there. But luckily she's on PAYG so it just used up a few £ credit. 

    Either go PAYG or set a cap on usage (a cap without exclusions buried in the T&Cs). Also maybe get a decent provider who doesn't charge for EU roaming, there's no need to pay £2 a day. 
    Albania may not feature in the free roaming, they certainly dont for o2

    https://www.o2.co.uk/business/solutions/mobile/international/europe

    So the issue in the OP may still have happened.
    I know, Albania aren't in the EU, that comment was just an aside. The way to avoid the problem (or at least minimise its impact) is a cap or PAYG. But in addition, there's no need to pay for EU roaming.

    We use 1pmobile who don't charge any extra in the EU and let you use your boosts, within reason (there's a fair usage cap of something very high, 14GB IIRC). 
  • jimjames
    jimjames Posts: 18,636 Forumite
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    Slinky said:
    Can happen on some of the Greek islands off the coast of Turkey also.
    Can happen in Dover too!
    Remember the saying: if it looks too good to be true it almost certainly is.
  • JSmithy45AD
    JSmithy45AD Posts: 627 Forumite
    Fifth Anniversary 500 Posts Photogenic Name Dropper
    jimjames said:
    Slinky said:
    Can happen on some of the Greek islands off the coast of Turkey also.
    Can happen in Dover too!
    Beat me to it :)
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