We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Nationwide Fixed Rate Cash Isa maturity instuction doesnt work
bikeman
Posts: 382 Forumite
I received a letter from nationwide re my FR cash isa maturing soon.
It gave instructions for maturity:
1. Use the maturity option next to the account when loged in online.
There is no menu option in my account!!
2. Go to nationwide.co.uk/frisa1 and open a new account and transfer in maturing account
When I tried this, step 1 asks for maturing date and I couldn't enter any date after the 19th e.g when I try 29/06/2024 the form shows 02/09/0006.
I also tried 01/07/2024, 2 days hence, and got the response 'Your bond maturity date cannot be greater than 30 days in the past.' !!!!!!!
I had this problem last year. I flagged it to nationwide customer services but it hasnt been fixed. How can a big institution like Nationwide send out thousands of isa maturity letters over more than a year and not be aware of this?
Please go to nationwide.co.uk/frisa1 and try it yourself
It gave instructions for maturity:
1. Use the maturity option next to the account when loged in online.
There is no menu option in my account!!
2. Go to nationwide.co.uk/frisa1 and open a new account and transfer in maturing account
When I tried this, step 1 asks for maturing date and I couldn't enter any date after the 19th e.g when I try 29/06/2024 the form shows 02/09/0006.
I also tried 01/07/2024, 2 days hence, and got the response 'Your bond maturity date cannot be greater than 30 days in the past.' !!!!!!!
I had this problem last year. I flagged it to nationwide customer services but it hasnt been fixed. How can a big institution like Nationwide send out thousands of isa maturity letters over more than a year and not be aware of this?
Please go to nationwide.co.uk/frisa1 and try it yourself
1
Comments
-
The maturity and other date fields in Nationwide's online ISA forms use the US format mm/dd/yyyy. So 29/06 has to be entered as 06/29. It's still like this even now.0
-
They seem to have moved to dd/mm/yyyy now.0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.9K Banking & Borrowing
- 253.9K Reduce Debt & Boost Income
- 454.7K Spending & Discounts
- 246K Work, Benefits & Business
- 602.1K Mortgages, Homes & Bills
- 177.8K Life & Family
- 259.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards