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I Hate Lloyds TSB!!!!
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So far as I can gather from the rather garbled OP, the complaint is something to do with a delay in posting some vouchers, and because of this you 'Hate LTSB'!
Why? Are you saying this is a deliberate policy of LTSB, rather than a failure of a member of staff? If not, I'm afraid you'll find that staff are less than perfect at all banks, I can't see that getting consumed with rage (at the bank and your poor husband) will change that, nor will moving your account every time they let you down in some way.
My dad has the same card; which he uses and when I was discussing it with him he told me that as they are doing away with the card/loyalty program and they don't want to give out the vouchers. IF this is the case why can't they just say no, especially as they could see I don't use the card, instead of keeping me hanging about until almost christmas to see if the elusive vouchers turn up.
Just noticed that my online statement states that the money was refunded to my account on the 8th December; which is interesting considering it was the 4th of January that the third person I spoke made the payment of £5 to my account.
FiFiIf you find any post helpful, please click the thanks button! :T
I survived the M8 snowjam 6/12/10 - 17 hrs to get home :snow_grin
Brought: To Bring! Bought: To Buy!0
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