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Really stuck!
Son has just insured his bike, been off the road a year. He has 14 days to provide proof of NCD- he has about 7/8 years. However, his last insurance was all on his phone, no paperwork. That phone was lost, and son can't remember who he was insured with now. Adding to that, he last yearclosed his old bank account and opened a new one with another bank. So he can't even look back at the old D/Ds to see where they went. Tried it and the bank said acc closed - can't be done.
What can he do to try and trace the old insurer? The new place wants £1000 to cover with no NCD.
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Anything on emails? That's where I normally look.I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
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He must have had emails if he wasn’t getting paper copies of the insurance documents.3
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Perhaps he needs to be a bit more careful with his "paperwork", people have all kinds of issues with pensions when it comes ot claim them, if he has no evidence of anything it could result in real issues - not picking on your son just saying maybe its time for a change."You've been reading SOS when it's just your clock reading 5:05 "1
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I need to ask him if he also lost his password/login for his emails. I think maybe he did. If not then how can he access emails from 18 months ago, do you know? And thanksDevongardener said:He must have had emails if he wasn’t getting paper copies of the insurance documents.
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Been there, seddit !sammyjammy said:Perhaps he needs to be a bit more careful with his "paperwork", people have all kinds of issues with pensions when it comes ot claim them, if he has no evidence of anything it could result in real issues - not picking on your son just saying maybe its time for a change.
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How did he pay for previous insurance?
If monthly there may be a credit agreement visible on his credit file.1 -
Who was his email provider?
Make £2025 in 2025
Prolific £592.95, Octopoints £5.20, Topcashback £393.08, Tesco Clubcard challenges £89.90, Misc Sales £321, Airtime £50, Shopmium £26.60, Everup £20.32.
Total (26/8/25) £1498.75/£2025 74%
Make £2024 in 2024
Prolific £907.37, Chase Int £59.97, Chase roundup int £3.55, Chase CB £122.88, Roadkill £1.30, Octopus ref £50, Octopoints £70.46, TCB £112.03, Shopmium £3, Iceland £4, Ipsos £20, Misc Sales £55.44Total £1410/£2024 70%Make £2023 in 2023 Total: £2606.33/£2023 128.8%1 -
Just checked with him -- he says was yahoo but forgot password, lost it, and is now gmail
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