Family member using debit card for X box and won't cancel - advice.

sheramber

born_again said:

PRAISETHESUN said:

born_again said:

Olinda99 said:

this is fairly straightforward 

1. contact the bank and ask them to stop the CPA. They must do this if requested.

2. report the old card lost or stolen and get a new one. yes visa updater will transfer any current subscriptions across but any new spending will be blocked.

The whole point of VAU is to transfer these payments to the new card. 🤦‍♀️

It works by retailer being advised that the card has been stopped, they then request the new card details & then update their system with the new card details
The only way to stop them is as other have said contact the bank & get a stop on future payments. No need to stop & replace card at all.

The recommendation to replace the card was mostly to stop the grandson from using the card details again if he had written them down somewhere. But otherwise you're correct in saying that telling the bank to cancel the payments should end the CPA.

No mention of any other usage other than X-Box though.
But I get your point. Belt & Braces.

Could he sign up again if he has the card details?