📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Confused with Broadband/Landline

Options
workingboy
workingboy Posts: 320 Forumite
Part of the Furniture 100 Posts Name Dropper Combo Breaker
edited 22 June 2024 at 11:14PM in Broadband & internet access
Our house phone calls etc now go through the fibre broadband we have. leaving the copper landline defunct. Which our calls etc, is free with our provider.

If I should cancel the contract with our provider.

Would I need to search for a provider with fibre broadband only or fibre broadband & landline even though the landline is no longer usable for the housephone. If the calls are through the fibre broadband would the calls etc be chargeable as the old copper line

Comments

  • iniltous
    iniltous Posts: 3,684 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 23 June 2024 at 12:17PM
    You need to provide more information, the term ‘line rental’ is a bit misleading if someone thinks if they have FTTP and a ‘redundant’ copper line .
    As an example, BT provide broadband with or without telephony , the list price for telephony is £5 ( but often is reduced to £2-3 ) so broadband and telephony officially costs £5 more than broadband on its own ,  there is no separate line rental shown on broadband bill , and hasn’t been for decades ,

    It seems that some people still (historically) associate line rental with a telephone service and think if line rental is £20 out if a total broadband bill of £30 if they remove line rental broadband should cost £10 …..it doesn’t work and has never worked like that .

    Obviously if you have broadband from one provider over ‘fibre’ ( possibly from Virgin or an Alternative Network like City Fibre , and a separate Openreach /BT copper line just for a telephone and that is effectively duplicated on the Alternative fibre line  , then arguably you don’t need the copper pair telephone line at all, but you don’t provide enough info to know for sure .

    As far as service on Openreach , if someone moves from copper ( ADSL or FTTC ) onto full fibre FTTP , the old copper wire is no longer used or charged for ….
  • workingboy
    workingboy Posts: 320 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    We did have a copper landline used for broadband and telephone line which we paid a rental for the landline.
    Now we have fibre broadband and the telephone also is via that. Also our telephone use is free with the current provider.
    The previous copper landline is totally disconnected and defunct. Providers can no longer offer copper telephone line service for a new installation.

    What I’m trying to ask, when looking at Broadband, would the telephone service be part of the package.
  • iniltous
    iniltous Posts: 3,684 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 23 June 2024 at 2:06PM
    It’s still not clear to me what you are asking , if you have ‘full fibre’ a phone service is optional, some Alt Nets don’t bother with offering telephony and advise their customers that want telephony to approach third part VoIP providers like Sipgate to get telephony , the Alt Net just providing broadband and not involved in the phone side .

    So there is no one answer , some may offer  both services ( phone and broadband ) some only broadband , it depends on the network and the ISP .

    Ive never heard of a FTTP provider offering ‘free’ telephony , but if there is one , that’s upto them , but the majority will have a price for broadband, and if you take the optional telephone it costs more to have telephony included , and the telephony may have different priced packages, like PAYG calls costs the least but you pay for calls , unlimited calls , costs more per month but most calls are included , and unlimited calls including international etc costs the most  etc.

    In your case what is it you think you can cancel ? , 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599.1K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.