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Premier Sports 30-Day Cancelation Policy
Comments
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Just do not want to signup again next year.Life in the slow lane0
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Below is an excerpt from a document issued by the Office of Fair Trading entitled:
Unfair contract terms guidance
Guidance for the Unfair Terms in Consumer Contracts Regulations 1999
September 2008
OFT311
From page 49:
"Schedule 2, paragraph 1, states that terms may be unfair if they have the object or effect of: (h) automatically extending a contract of fixed duration where the consumer does not indicate otherwise, when the deadline fixed for the consumer to express his desire not to extend the contract is unreasonably early.
8.1 A clause which states how long a contract has to run is likely to be among its most important 'core' terms24 If a lesser term in small print can be used, relying on customer inertia, to extend the contract period beyond what the consumer would normally expect, it is not a core term, and is liable to be considered unfair.
8.2 Particular suspicion attaches to a term in a contract for a fixed period which, if early notice to cancel is not given, automatically commits the consumer to a renewed fixed term.
8.3 The OFT considers that an over-long cancellation notice term may also be unfair in a contract which continues indefinitely rather than for a fixed term. Consumers entering such contracts normally expect to be able to end it a reasonable time after they decide they no longer want or can no longer afford what is provided under it. If they are required to make a cancellation decision too far ahead of time, they are liable either to forget to do so when they need to, or wrongly to anticipate their future needs. In either case, the effect of the term is the same as that of an 'automatic renewal' clause – they experience an unintended extension of their payment obligations."
I'm fairly confident this would have made my case at the Small Claims Court had it come to that.
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jonronnquist said:Below is an excerpt from a document issued by the Office of Fair Trading entitled:
Unfair contract terms guidance
Guidance for the Unfair Terms in Consumer Contracts Regulations 1999
September 2008
OFT311
From page 49:
"Schedule 2, paragraph 1, states that terms may be unfair if they have the object or effect of: (h) automatically extending a contract of fixed duration where the consumer does not indicate otherwise, when the deadline fixed for the consumer to express his desire not to extend the contract is unreasonably early.
8.1 A clause which states how long a contract has to run is likely to be among its most important 'core' terms24 If a lesser term in small print can be used, relying on customer inertia, to extend the contract period beyond what the consumer would normally expect, it is not a core term, and is liable to be considered unfair.
8.2 Particular suspicion attaches to a term in a contract for a fixed period which, if early notice to cancel is not given, automatically commits the consumer to a renewed fixed term.
8.3 The OFT considers that an over-long cancellation notice term may also be unfair in a contract which continues indefinitely rather than for a fixed term. Consumers entering such contracts normally expect to be able to end it a reasonable time after they decide they no longer want or can no longer afford what is provided under it. If they are required to make a cancellation decision too far ahead of time, they are liable either to forget to do so when they need to, or wrongly to anticipate their future needs. In either case, the effect of the term is the same as that of an 'automatic renewal' clause – they experience an unintended extension of their payment obligations."
I'm fairly confident this would have made my case at the Small Claims Court had it come to that.1 -
My own personal experience of "Premier Sports" is that I wouldn't trust them as far as I could projectile vomit!
Five matches on consecutive weekends, persuaded me to give Premier Sports another go (having been burnt by them before, and having to get the tournament organisers involved). I signed up on Saturday 28th September.....and cancelled the *same day*! Not only did they take payment on the 28th October, they also took a further payment on 28th November (61 days after being given notice to cancel). They'd have taken a fourth payment on 30th December (today - in lieu of Saturday 28th), had I not lodged a complaint on Christmas Eve (I'd been meaning to raise a complaint for the last couple of months, but life got in the way).
So even with their 30 days required notice, they still steal your money. They'll steal your money after 61 days notice.....and *never* provide an explanation as to why. In future, I'll just have to miss the matches, as I simply don't have the time to fight Premier Sports to get my money back!
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