EE PAYG

PHK

lincroft1710 said:

PHK said:

Given that they don’t seem to make a call or text in six months then the rate is largely irrelevant. 

Just to point out that all providers have this usage requirement (and have done for as long as I can remember) because OFCOM mandates that they recycle unusued numbers. 

Although my old Orange "clamshell" had a usage requirement, it was about once a year, certainly up to 2022.

Some have a much shorter requirement of three months and some six. 

The point is that all providers have a usage requirement. 

Leaving money in unused credit (if you are not using a phone for months at a time) is not really money saving behaviour. 

lincroft1710

PHK said:

lincroft1710 said:

PHK said:

Given that they don’t seem to make a call or text in six months then the rate is largely irrelevant. 

Just to point out that all providers have this usage requirement (and have done for as long as I can remember) because OFCOM mandates that they recycle unusued numbers. 

Although my old Orange "clamshell" had a usage requirement, it was about once a year, certainly up to 2022.

Some have a much shorter requirement of three months and some six. 

The point is that all providers have a usage requirement. 

Leaving money in unused credit (if you are not using a phone for months at a time) is not really money saving behaviour. 

I expected to use the phone more than I actually did and thought that I would put enough credit on it to last a couple of years. Obviously if I had known then what I know now I would have either have used the phone more or put less credit on it

lincroft1710

UPDATE

A few days ago I made an online complaint to EE about losing the credit, and today EE phoned and although they couldn't retrieve my credit, made a goodwill gesture and credited my new number with £30 credit. Good to know that some companies will do the right thing.