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Anyone noticed changes at Octopus

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Comments

  • I used to get a reminder monthly to give my readings when we didn't have smart meters - I think the "we ask that you provide a reading monthly" is probably a polite way of saying "provide a reading monthly" - people often respond better to what seems like a polite request than an outright demand. 
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    £100k barrier broken 1/4/25
    Balance as at 31/08/25 = £ 95,450.00. Balance as at 31/12/25 = £ 91,100.00
    SOA CALCULATOR (for DFW newbies): SOA Calculator
    she/her
  • Qyburn
    Qyburn Posts: 4,049 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    When I was first with Octopus they sent unsolicited estimated bills a couple of times.

    A manual read on 30th September was treated as 29th, so they then sent an estimated bill covering up to 29th October. In that case only 30 days after my meter reading.
  • wrf12345
    wrf12345 Posts: 1,037 Forumite
    Seventh Anniversary 1,000 Posts
    variable direct debit will spew out bills when an event happens, be it a meter reading or change of tariff or ???
  • Gerry1
    Gerry1 Posts: 10,853 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I don't have a smart meter and I pay Octopus by VMDD.  It's always run like clockwork and the bill appears in a day or two.
    The bills just couldn't be clearer, everything is explained well, including the imperial to metric conversion.
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