Roaming failure

goodValue
goodValue Posts: 465 Forumite
Tenth Anniversary 100 Posts Combo Breaker
I'll be in Europe for the next week, and have just tried calling back to the UK.
This failed with a voice message saying that international calls are barred.
I'm with 1pMobile, and I thought that roaming was free with their service. Has this changed recently?
Or maybe there is a phone setting I need to change? I have a Motorola G7 Power.

Comments

  • PHK
    PHK Posts: 2,188 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    Did you turn on roaming calls, text and data on your 1p mobile dashboard before you left? 
  • goodValue
    goodValue Posts: 465 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    I was able to make calls a couple of months ago, and didn't change any settings on the phone.
    I was looking at my dashboard whilst making the original post.
    I noticed:
        International calls & texts  ON
        Roaming calls & texts ON

    I set the first of these to OFF, and then a few minutes later set it back to on.
    The webpage said it would take a couple of hours to take effect.

    I've just tried to make a call, and though I didn't get an answer, I didn't get the error message.

    Is the 
        International calls & texts  ON  setting needed?
    I would have thought that      Roaming calls & texts ON  would be sufficient.
  • PHK
    PHK Posts: 2,188 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    International calls and texts means calling outside the country you are in. 
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