Nationwide switch offer timescale.

Lorian

In fact it's complete. The virgin account has just disappeared from my virgin app. All looks good in existing nationwide account, both dds are there. Had the text like the previous poster. Also Virgin wrote a letter in snail mail arrived two days before switch.

[Deleted User]

badger09 said:

[Deleted User] said:

WillPS said:

[Deleted User] said:

WillPS said:

OK - my wife is in a similar position - she opened an account to switch in, although her's is booked in for next month. I'll check in with her what communication she has received and report back.

Do you remember what date you applied and which date you chose for your switch?

The 5th l applied and l think it was the 26 or 28 to complete  switch??

OK, so presuming it was the 26th, they'd start the switch 7 working days before hand - that'd be Mon 17th or Tues 18th June it'd be submitted.

My wife hasn't had any emails specifically about the switch but again I'd expect some to start appearing next week instead. Did you receive any text messages by any chance? She received a text message letting her know the account was open, then one about an hour later with a switch reference.

No, only email l had was the one at the beginning of my post.
I've been on the app and only got my original  account  on there.
I'll  try to phone them later . Thank you for your time and input.

Your 1st post is confusing. You already have a Nationwide current account but have applied for another. Nationwide have provided you with a new user ID linked to a different email from the one already associated with your Nationwide account. Is that correct?
If it is, can you log in online with those new details and check whether there is a new account open under your new 2nd profile?
If not, it sounds as though your application has failed and Nationwide have not opened the new account you requested. If that’s the case, obviously your switch request won’t work. 

Is there a reason you didn’t ask to switch into your existing Nationwide account?
FWIW, I applied to switch a VM account into an existing Nationwide account on Tues 11th with completion date 5 July. I got email shortly after with my switch ref and today had text thanking me for switching, link to switch offer T&Cs & saying they’ll text after switch to confirm if I qualified. 

Yes to your first part. I've tried downloading the app again and logged  back on but all l see is my original  current  and savings.

The reason l wanted a 2nd account  is to use for a summer job funds and also maybe use as a switch account  in future.

I've phone NW and the lady  said my application  is failing right at the end.
Suggested  going into branch with phone and do it on one of their tablets.

I might just do this.

[Deleted User]

Lorian said:

Mine is switching from virgin to existing nationwide account today. The direct debits switched yesterday. I've had several notifications 

Lucky you.
I'll try again then give up.

[Deleted User]

 What can l say it just came through

WillPS

Good result. Like I said - when you set a switch to end more than 7 working days in the future it's normal to expect a delay in communications until around that 7 working day mark.

[Deleted User]

WillPS said:

Good result. Like I said - when you set a switch to end more than 7 working days in the future it's normal to expect a delay in communications until around that 7 working day mark.

Well until l get the £200 quid  l won't be happy.
Thanks again for your replys. 

badger09

[Deleted User] said:

WillPS said:

Good result. Like I said - when you set a switch to end more than 7 working days in the future it's normal to expect a delay in communications until around that 7 working day mark.

Well until l get the £200 quid  l won't be happy.
Thanks again for your replys. 

Glad it’s sorted. Please update when (if) you get the switch incentive 

[Deleted User]

badger09 said:

[Deleted User] said:

WillPS said:

Good result. Like I said - when you set a switch to end more than 7 working days in the future it's normal to expect a delay in communications until around that 7 working day mark.

Well until l get the £200 quid  l won't be happy.
Thanks again for your replys. 

Glad it’s sorted. Please update when (if) you get the switch incentive 

I will do.

Lorian

Got my £200 credit today that's the next working day after the switch

[Deleted User]

badger09 said:

[Deleted User] said:

WillPS said:

Good result. Like I said - when you set a switch to end more than 7 working days in the future it's normal to expect a delay in communications until around that 7 working day mark.

Well until l get the £200 quid  l won't be happy.
Thanks again for your replys. 

Glad it’s sorted. Please update when (if) you get the switch incentive 

Well after another issue  my switch has been completed and l had a text earlier saying l should get the £200  in the next 10 days.
Fingers crossed.