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Ridiculous amount of information needed by Tesco currency exchange
Brie
Posts: 14,935 Ambassador
A couple of months back we went to Norway. Had a lovely time.
I thought while we were there that we had used up all the Kroner I'd bought. A very small amount needed so had only bought about £30 worth "just in case". And got it from Tescos. And then a few weeks back discovered that him indoors still had a 100 Kr note in his wallet. So today I got around to taking it back to Tescos. Didn't have any of the paperwork from buying it but just wanted to tidy it away.
Stood in line and watch a chap hand back several Euro bills and a couple of sizeable US dollars. Took a couple of minutes for the cashier to deal with this without saying more than 2 words.
Next it's me and my single 100 Kr note. Do I have my passport or driver's license with me? "Yes, why?" "I need to see it." Hand over my driver's license. "What's your job?" "Why?" "Because I'm supposed to ask." I tell her. "What's your phone number?" "why?" "Because I can't proceed without it". I give her a phone number I used to use in Canada. Not acceptable. Give her my work mobile number. That's ok. Meanwhile she's photocopied my driver's licence and logged all the info I've given her into her little cash machine. I asked her what they need the info for. "no idea". "How do you store it?" "No idea" "is this is keeping with DP guidelines?" blank look "no idea."
Does anyone know what the frig this was about? Why would a bald chap in a badly fitted suit go unchallenged about cashing in his various foreign currency and me in my orange sweat shirt get grilled for a single bill??
I thought while we were there that we had used up all the Kroner I'd bought. A very small amount needed so had only bought about £30 worth "just in case". And got it from Tescos. And then a few weeks back discovered that him indoors still had a 100 Kr note in his wallet. So today I got around to taking it back to Tescos. Didn't have any of the paperwork from buying it but just wanted to tidy it away.
Stood in line and watch a chap hand back several Euro bills and a couple of sizeable US dollars. Took a couple of minutes for the cashier to deal with this without saying more than 2 words.
Next it's me and my single 100 Kr note. Do I have my passport or driver's license with me? "Yes, why?" "I need to see it." Hand over my driver's license. "What's your job?" "Why?" "Because I'm supposed to ask." I tell her. "What's your phone number?" "why?" "Because I can't proceed without it". I give her a phone number I used to use in Canada. Not acceptable. Give her my work mobile number. That's ok. Meanwhile she's photocopied my driver's licence and logged all the info I've given her into her little cash machine. I asked her what they need the info for. "no idea". "How do you store it?" "No idea" "is this is keeping with DP guidelines?" blank look "no idea."
Does anyone know what the frig this was about? Why would a bald chap in a badly fitted suit go unchallenged about cashing in his various foreign currency and me in my orange sweat shirt get grilled for a single bill??
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Comments
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Anti Money Laundering rules I would imagine....1
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For what amounted to £6.50? The chap before me walked off with a couple hundred.p00hsticks said:Anti Money Laundering rules I would imagine....I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
Click on this link for a Statement of Accounts that can be posted on the DebtFree Wannabe board: https://lemonfool.co.uk/financecalculators/soa.php
Check your state pension on: Check your State Pension forecast - GOV.UK
"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
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The staff should be trained to assess the risk of the transaction, but even for the lowest risk there will be certain things they need to recorded. They will have asked for your job title because they have automated software that helps to assess fraud and money laundering risk. Over time, this software will figure out that it if you say you are a 'consultant' the risk is higher than if you say you are a nurse.The comments I post are my personal opinion. While I try to check everything is correct before posting, I can and do make mistakes, so always try to check official information sources before relying on my posts.0
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