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Mobile phone contract ended but have still been charged for a “free” tablet ?

SW123
SW123 Posts: 1 Newbie
Hi
In 2020 I upgraded and was given a “free “ tablet that apparently I’m still being charged £17 a month for - the contract finished in 2022 
How can this be right? Has anyone else had this happen?

Comments

  • born_again
    born_again Posts: 21,320 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    SW123 said:
    Hi
    In 2020 I upgraded and was given a “free “ tablet that apparently I’m still being charged £17 a month for - the contract finished in 2022 
    How can this be right? Has anyone else had this happen?
    Did you cancel the contract in 2022?
    If not then it just continues on a rolling monthly basis. Just as per the T/C you agreed to?
    Life in the slow lane
  • marcia_
    marcia_ Posts: 3,593 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
     Why did you not cancel the direct debit when the contract ended, assuming you actually cancelled it? 
  • ballyblack
    ballyblack Posts: 5,153 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 12 June 2024 at 9:46AM
    'upgraded' means its a new contract. 


    Free tablet probably means it was overpriced?
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