📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Mobile phone contract ended but have still been charged for a “free” tablet ?

Hi
In 2020 I upgraded and was given a “free “ tablet that apparently I’m still being charged £17 a month for - the contract finished in 2022 
How can this be right? Has anyone else had this happen?

Comments

  • born_again
    born_again Posts: 25,196
    10,000 Posts Seventh Anniversary Name Dropper
    Forumite
    SW123 said:
    Hi
    In 2020 I upgraded and was given a “free “ tablet that apparently I’m still being charged £17 a month for - the contract finished in 2022 
    How can this be right? Has anyone else had this happen?
    Did you cancel the contract in 2022?
    If not then it just continues on a rolling monthly basis. Just as per the T/C you agreed to?
    Life in the slow lane
  • marcia_
    marcia_ Posts: 4,445
    Seventh Anniversary 1,000 Posts Photogenic Name Dropper
    Forumite
     Why did you not cancel the direct debit when the contract ended, assuming you actually cancelled it? 

    2026 wins - Parker Pen American Sweets bundle 2x dish magic bundle NEU shots & a NEU training T-shirt ToeZone Shoes Worth £32

  • ballyblack
    ballyblack Posts: 5,186
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    edited 12 June 2024 at 8:46AM
    'upgraded' means its a new contract. 


    Free tablet probably means it was overpriced?
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.9K Banking & Borrowing
  • 254.9K Reduce Debt & Boost Income
  • 456.2K Spending & Discounts
  • 248.4K Work, Benefits & Business
  • 606.1K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.