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Bank unable to trace recipient of a standing order
Comments
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brianposter said:DullGreyGuy said:brianposter said:Would a SAR to the bank uncover the original SO authorisation ?https://ico.org.uk/for-organisations/advice-for-small-organisations/frequently-asked-questions/right-of-accesssubject-access-requests-and-other-rights/
Do we need to comply with a subject access request about someone who has died?
According to data protection laws, personal data is information which relates to living people. Therefore, a person can’t make a subject access request to get information about someone who has died.
For the same reason, where you receive a subject access request but the person dies before you’ve responded, you won’t need to provide the information.
If information is required on behalf of a person who has died, eg medical records, other laws will apply instead.
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Nasqueron said:Cancel it and see who complains?
My condolences for your loss1 -
It is perfectly reasonable to complain about stupidity by any institution.
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brianposter said:Would a SAR to the bank uncover the original SO authorisation ?0
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brianposter said:It is perfectly reasonable to complain about stupidity by any institution.6
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brianposter said:It is perfectly reasonable to complain about stupidity by any institution.0
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eskbanker said:DullGreyGuy said:When my uncle died an unknown SO was found but then also paperwork for a garage for the same amount which his wife knew nothing about. No one was prepared for what they found inside it! SO cancelled, let the owner repossess it and deal with its contents1
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brianposter said:It is perfectly reasonable to complain about stupidity by any institution.1
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Do you have online access to the account?
All the Standing Orders and DDs are listed.
Also does the bank statement not have a name on it? Be very odd if it didn't2 -
Hoenir said:brianposter said:It is perfectly reasonable to complain about stupidity by any institution.As has already been pointed out, there are no laws which prevent the bank disclosing the information requested to the OP.0
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