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Shower exploded and flooded whole house after builder removed and replaced

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Comments

  • Heres what the report from the emergency plumber says
    "shower in ensuite clip severed causing water leak to upstairs and downstairs ceiling and floor."

    Whats a clip?
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,091 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    How on earth is this "builder" claiming he disconnected and refitted a shower without touching any pipework?  Bizarre.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,091 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Heres what the report from the emergency plumber says
    "shower in ensuite clip severed causing water leak to upstairs and downstairs ceiling and floor."

    Whats a clip?
    Is it typed, or handwritten?  Just trying to work out if it's poor handwriting or predictive text error.
  • user1977
    user1977 Posts: 16,726 Forumite
    10,000 Posts Sixth Anniversary Photogenic Name Dropper
    Heres what the report from the emergency plumber says
    "shower in ensuite clip severed causing water leak to upstairs and downstairs ceiling and floor."

    Whats a clip?
    Any of these things I guess.
  • sheramber
    sheramber Posts: 20,971 Forumite
    Tenth Anniversary 10,000 Posts I've been Money Tipped! Name Dropper
    Perhaps there should be a full stop after en-suite
  • bertiebb_2
    bertiebb_2 Posts: 62 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    How on earth is this "builder" claiming he disconnected and refitted a shower without touching any pipework?  Bizarre.
    I know. His answer is he only refitted it, maybe he disturbed existing dodgy pipework. I know. Clutching at straws a bit.

    Like I said hes got an idea in his head that the pipework is dodgy because we've had a "few floods". The ONE flood was the hot water overheating and splitting - never had a problem with the pipework ever.
  • photome
    photome Posts: 16,531 Forumite
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    edited 4 June 2024 am30 6:40AM
     I have exact same set up, I also had a minor flood after my shower was replaced as it wasn’t fitted quite right, difference is I did it myself and it was definitely my fault. As he retiled is it possible the pipe work was then to short to fit in to the shower unit

    IMO it was your builders fault , of course that doesn’t help you 

    I wouldn’t do any repairs now until your insurance company have assessed it or have told you what you can and can’t do
  • Mr.Generous
    Mr.Generous Posts: 3,804 Forumite
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    Fitted a few showers, no idea what a clip is that could fail and cause a flood. The written report sounds nothing like forgetting to fit a washer and overtightening - done that forgot the olive before now - who hasn't? If you do enough plumbing sooner or later you make a silly mistake.

    But if you forget the washer - either the 3/4 rubber or a copper olive - they leak immediately and substantially, they don't fail later, no matter how tight - no washer = no seal and an immediate leak.
    Mr Generous - Landlord for more than 10 years. Generous? - Possibly but sarcastic more likely.
  • Jumblebumble
    Jumblebumble Posts: 1,933 Forumite
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    bertiebb_2 said:
    Surely there is no way he can deny all responsibility for something that happened literally hours after he did it?
    People can and do deny lots of things that they shouldn't either from an honest held position or they know it's their fault and are dishonestly hiding it. If I had £10 for every policyholder I dealt with who were reversing out of a space when the third party "came out of know where" and they went into the side of them that truly thought it was the third party's fault I would be a much richer man. Lots of policyholders seem to believe in teleporting cars.

    Ultimately your insurers will want to recover their outlay if its possible as much as you'll want your excess back so they'll be making a judgement on the evidence and deciding if there are reasonable prospects of success. 
    Odd how this happens
    A mate had a repair garage
    Almost all cars that came in were claimed to be damaged by the wife or girlfriend never the chap bringing in the car oddly enough
  • HillStreetBlues
    HillStreetBlues Posts: 5,056 Forumite
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    edited 6 June 2024 pm30 2:21PM
    bertiebb_2 said:
    Surely there is no way he can deny all responsibility for something that happened literally hours after he did it?
    People can and do deny lots of things that they shouldn't either from an honest held position or they know it's their fault and are dishonestly hiding it. If I had £10 for every policyholder I dealt with who were reversing out of a space when the third party "came out of know where" and they went into the side of them that truly thought it was the third party's fault I would be a much richer man. Lots of policyholders seem to believe in teleporting cars.

    Ultimately your insurers will want to recover their outlay if its possible as much as you'll want your excess back so they'll be making a judgement on the evidence and deciding if there are reasonable prospects of success. 
    Odd how this happens
    A mate had a repair garage
    Almost all cars that came in were claimed to be damaged by the wife or girlfriend never the chap bringing in the car oddly enough
    I've never minded admitting I was driving when a gatepost backed into me.
    Let's Be Careful Out There
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