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contacting British Gas

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Comments

  • BarelySentientAI
    BarelySentientAI Posts: 2,448 Forumite
    1,000 Posts Name Dropper
    OP - are they asking for an account number or the Meter numbers?

    I would imagine that they would need the latter to set you up a new account
    They don't usually need the meter number, just the property address.
  • 1bachache
    1bachache Posts: 6 Forumite
    First Post
    account number.

  • BarelySentientAI
    BarelySentientAI Posts: 2,448 Forumite
    1,000 Posts Name Dropper
    1bachache said:
    account number.

    So, just to check this, because it doesn't make any sense and thousands of people move house - you followed the link that has been given (twice) to the "I am a new customer going into a new house" page, and it's asking for an existing account number?
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