Picture on the parking eye ticket

Coupon-mad

Better to go in person but DON'T let the manager take the original PCN, obviously.

endlesssavingjourney

Hello everyone

Thanks again for all advice. I wrote email to the ceo with two templates (copy pasted text)combined from a thread previously on mse.

The lady had similiar issue being charged by pe, while shopping and spent extra time (due to different reasons)received a response and cancellation of the pcn 2 days later but I have received no response at all.

Should I sent appeal to parking eye,as I have received the reminder again and that I am not eligible for the reduced amount anymore and times running out for 28day window also.

!!!!!! it now thinking should ve paid the reduced amount when I had the chance

Thanks again for everyone taking time out to give advice much appreciate it, attatching pic of the email I sent last friday i.e  31/05/24. With statement and highlighted multiple trasactions i did at hbargains.

Coupon-mad

Follow up the complaint.

And do the appeal to PEye, attaching the receipts.

endlesssavingjourney

Ok on it, thanks coupon-mad. Pardon my french in my last post everyone; realised bit too late lol, it is stressful.

Gr1pr

Definitely follow the excellent advice above, because you don't want it to get to anything like this one below 

https://forums.moneysavingexpert.com/discussion/6511815/parkingeye-home-bargains-pwllheli/p1

endlesssavingjourney

Hi all

I am struggling to upload the image of my bank statemnet which is 7mb. Pe is accepting 4mb only.
I have tried to compress it but it is still showing the same message "file too big".
Can someone please help. I am pretty basic with computers, so quite stuck here. Attatching pic.
ALso if that is all I should include in the appeal or write like a proper letter?Tia.

Coupon-mad

You are supposed to use the template appeal in the NEWBIES thread and upload your bank statement (screenshot it to make it a single page and smaller), not tell them who was driving and certainly not admit overstay.

endlesssavingjourney

Hello all messaging for an update
Coupon-mad I am sooo soo thankful to all advice and effort and everyone else's too.i was too embarassed togo into hbargains and ask in person, but i did the next day as I couldnt upload the statement.
I spoke to team lead as manager was not in and he looked at my statement, took pic of the pcn and casually put the details in a handheld device informed me that I will not get any more letters from pe. I was a little skeptical as it was too easy but today ive received a letter from pe.

Still no reply from ceo i emailed twice in all, quite disapointmed in his lack of response or acknowledgement.

Coupon-mad

That was nice and easy!

Plan A strikes again.

Never a need to be embarrassed about complaining about private parking scams and being heard as an angry/scared customer.

Gr1pr

Well done 

It constantly amazes me how many managers are not in !