Lebara international calls

amarshe
amarshe Posts: 17 Forumite
Fourth Anniversary 10 Posts
Do beware of this-I tried to call the Swedish government passport office (Polisen) today but the call wouldn't go through.  I called Lebara who said I can only call personal numbers not business numbers, but the only way to make the call would be to get a PAYG simcard!

I put some credit on Skype where it was 3.7p a minute.  But why couldn't Lebara have let me do that?  Quite an inconvenience!

Comments

  • d123
    d123 Posts: 8,722 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I think there’s a slight case of misunderstanding here, it won’t be business numbers not included, but more likely non-geographic numbers (like 0845 in the UK). The Polisen numbers in Sweden are 077 which is indeed a non-geographic code.

    I tried a random business number in Stockholm (on a normal 08 code) and it rang fine.

    Try it




    ====
  • dc_scotland
    dc_scotland Posts: 347 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    This subject of Lebara CS telling customers that business numbers are not allowed has cropped up before:


  • amarshe
    amarshe Posts: 17 Forumite
    Fourth Anniversary 10 Posts
    d123 said:
    I think there’s a slight case of misunderstanding here, it won’t be business numbers not included, but more likely non-geographic numbers (like 0845 in the UK). The Polisen numbers in Sweden are 077 which is indeed a non-geographic code.

    I tried a random business number in Stockholm (on a normal 08 code) and it rang fine.

    Try it




    Yeah it is more that Lebara fobbed me off with a vague excuse. I’d be happy to pay for the call outside of included minutes but Lebara said to get a payg sim.  Just very inconvenient !
  • PHK
    PHK Posts: 2,225 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    And the police number is a short code rather than actual number. 
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