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Credit Club - how to correct incorrect or missing info?

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System
System Posts: 178,105 Community Admin
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This discussion was created from comments split from: Best way to report incorrect site info?.

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  • GlasCaerdydd
    GlasCaerdydd Posts: 1 Newbie
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    So my new all-singing TransUnion credit report thing & the associated MSE score & data. 

    MSE tell me I need to register on the electoral roll to help improve my score. Except that I am. Experian knew I was, and I have checked & TranUnion have worked it out too. 

    So how do I get Credit Club to understand that? 

    I checked help / FAQs and because they are seemingly omnipotent, data "only" comes from a) me, or b) TransUnion, so there's no way to get it corrected, because they don't make mistakes? 

  • MSE_James
    MSE_James Posts: 1,228 Community Admin
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    Hi @GlasCaerdydd  - if the FAQs at https://help.moneysavingexpert.com/en/collections/8135846-credit-club don't cover your situation, then the best thing is to email creditclub@moneysavingexpert.com so the team can assist you.
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