Contacting Banks by email without having an account

BusyBee1966

I've been instructed by a pension finding company to contact a previous employer to see if I made any pension contributions through them.
Please could someone tell me how I can contact the Halifax Building Society by email. I'm trying to find out if I contributed to a pension when I worked for the Leeds Permanent Building Society (taken over by the Halifax) back in the 80s. I now believe the Halifax to have been taken over by Lloyds.  However the website requires you to have an account to use an app to contact them, which I don't. 
I seem to be getting nowhere! Please can anyone advice. 
Thanks. 

born_again

You would need to contact their HR dept, best bet would be via post.
No good actually contacting the banking contact center, as they could give no info on internal contacts.

So would take a stab at lloyds address as current owners.

Martico

Not sure this will get you through to the exact right department, but:
From this page (https://www.halifax.co.uk/helpcentre/call-us.html) under the "What would you like to talk to us about?", select the drop down box for investments and you'll see a few 0345 phone number options. Not email, I know, but you might find some help there.

[Edit: elsien's number below may be closer to what you're after]

elsien

Can you phone them?

If you're not sure of your membership

If you joined Lloyds Banking Group after 1 July 2010, you’ll have been automatically enrolled in Your Tomorrow.

If you’re still unsure, or if you’re a dependant or representative who needs to get in touch, contact WTW (the scheme administrator) at 01737 227 522.

Or

Lloyds Banking Group Pensions Department
Trinity Road
Halifax
HX1 2RG

Brie

"I've been instructed by a pension finding company"

What does that mean?  What pension finding company?  Sounds like you're dealing with someone who is going to want a fee for some of the work that you could do yourself.  And looks like they're making you do the work!

Have you tried - Find pension contact details - GOV.UK (www.gov.uk)

xylophone

It is virtually certain that any  Leeds Permanent BS staff pension scheme back in the eighties was a contracted out Defined Benefit Scheme.

The Leeds (as it was known - I'm old enough to remember the Arthur Daley ads) merged with the Halifax around thirty years back.

The Halifax had its own DB pension scheme but  subsequent  acquisitions and mergers meant that  Halifax ended as part of the Lloyds

Group.

Willis Towers Watson administer the Lloyds scheme - you might try an enquiry

WTW
PO Box 545
Redhill

Surrey RH1 1YX

Tel: 01737 227 522

Or you could try a subject access request to HMRC

https://forums.moneysavingexpert.com/discussion/comment/78889963/#Comment_78889963

eskbanker

xylophone said:

The Leeds (as it was known - I'm old enough to remember the Arthur Daley ads) merged with the Halifax around thirty years back.

OP was employed by the Leeds Permanent Building Society, which was bought by Halifax, but "The Leeds", with those adverts, referred to the unrelated Leeds Building Society, which still exists as a standalone entity:

Mortgages, Savings, Insurance & More | Leeds Building Society

Marcon

BusyBee1966 said:

I've been instructed by a pension finding company to contact a previous employer to see if I made any pension contributions through them.
Please could someone tell me how I can contact the Halifax Building Society by email. I'm trying to find out if I contributed to a pension when I worked for the Leeds Permanent Building Society (taken over by the Halifax) back in the 80s. I now believe the Halifax to have been taken over by Lloyds.  However the website requires you to have an account to use an app to contact them, which I don't. 
I seem to be getting nowhere! Please can anyone advice. 
Thanks. 

How old were you when you first joined the Halifax's employment? If you could give your rough dates of employment, that might save you quite a bit of legwork. If you left before 6 April 1988 and had under five years of scheme membership, you wouldn't have an entitlement to a 'deferred' pension unless the scheme's own rules provided otherwise - which isn't likely, given it was the 1980s.

dunstonh

I've been instructed by a pension finding company to contact a previous employer to see if I made any pension contributions through them.

This comment needs to be cleared up as its confusing.

Tracing companies are used by pension schemes to locate people.    If it's one of those, they will give you the details to get in contact.     Why a tracing company would contact you asking you to do the tracing seems a bit bizarre.

retiredbanker1

Good luck when contacting WTW - they are the worst of the worst pension administrator. How on earth Lloyds Banking Group have not given them the boot is beyond me. (OK they must be cheap!)

xylophone

OP was employed by the Leeds Permanent Building Society, which was bought by Halifax, but "The Leeds", with those adverts, referred to the unrelated Leeds Building Society, which still exists as a standalone entity:

I have had accounts with   the still existing Leeds Building Society,  (formerly Leeds and Holbeck) for over twenty years.

 Re Leeds Permanent  and Arthur Daley see

https://oakhillifs.com/how-leeds-permanent-vanished-and-a-new-leeds-filled-the-void/

If the former Leeds Permanent Building Society had ‘done what it says on the tin’ like that wood-stain in the old TV ad, the mortgage lender would surely still have branches on Britain’s high streets. Savers might even be able to invest in its Liquid Gold account, the ‘nice little earner’ promoted in another old advert by the late George Cole, who played likeable rogue Arthur Daley in ‘Minder’.

Seeing permanent status as the future, in 1848 the society converted into what later became Leeds Permanent. It was soon helping homebuyers throughout Yorkshire and during its first century grew its assets beyond £40m with its countrywide expansion. Later, the wave of privatising and demutualising that began in the 1980s saw ‘The Leeds’ merge with Halifax Building Society in 1995.

Halifax plc united with Bank of Scotland in 2001 as HBOS, which was absorbed by Lloyds Banking Group during the 2009 financial crisis. Meanwhile, in 2005, a small but old society, Leeds & Holbeck, opted to drop ‘& Holbeck’ and confusingly rebranded as Leeds Building Society. In this evolving market of banks, building societies and alternative lenders, as your mortgage adviser, we are always totally at home.