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Response from Bw legal

2

Comments

  • Sunflower15
    Sunflower15 Posts: 18 Forumite
    Fifth Anniversary 10 Posts Combo Breaker
    Who is the parking company?
    The parking space LTD 
  • Sunflower15
    Sunflower15 Posts: 18 Forumite
    Fifth Anniversary 10 Posts Combo Breaker
    Zbubuman said:
    Might be too late now , but worth investigating. You mentioned that the signage changed. Was there anything prominent to advise of this change? Because BPA guidelines do state that they need to inform clearly to regular users of any changes. 
    Not that I’m aware of but the actual incident was 2019 so I’d have no way to prove this
  • Zbubuman
    Zbubuman Posts: 246 Forumite
    100 Posts First Anniversary Name Dropper
    Zbubuman said:
    Might be too late now , but worth investigating. You mentioned that the signage changed. Was there anything prominent to advise of this change? Because BPA guidelines do state that they need to inform clearly to regular users of any changes. 
    Not that I’m aware of but the actual incident was 2019 so I’d have no way to prove this
    You can still use it. Put the ball back in their court and put them on strict proof that they complied with the BPA guidelines with regards to changes of T&C and tariffs. It will be up them then to provide evidence of prominent signs and warnings highlighting the recent changes. 
  • Zbubuman said:
    Zbubuman said:
    Might be too late now , but worth investigating. You mentioned that the signage changed. Was there anything prominent to advise of this change? Because BPA guidelines do state that they need to inform clearly to regular users of any changes. 
    Not that I’m aware of but the actual incident was 2019 so I’d have no way to prove this
    You can still use it. Put the ball back in their court and put them on strict proof that they complied with the BPA guidelines with regards to changes of T&C and tariffs. It will be up them then to provide evidence of prominent signs and warnings highlighting the recent changes. 
    Ok great, do I go back to BW legal with this? 
  • 1505grandad
    1505grandad Posts: 4,375 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The parking space LTD  -  IPC AoS members
  • Zbubuman
    Zbubuman Posts: 246 Forumite
    100 Posts First Anniversary Name Dropper
    Zbubuman said:
    Zbubuman said:
    Might be too late now , but worth investigating. You mentioned that the signage changed. Was there anything prominent to advise of this change? Because BPA guidelines do state that they need to inform clearly to regular users of any changes. 
    Not that I’m aware of but the actual incident was 2019 so I’d have no way to prove this
    You can still use it. Put the ball back in their court and put them on strict proof that they complied with the BPA guidelines with regards to changes of T&C and tariffs. It will be up them then to provide evidence of prominent signs and warnings highlighting the recent changes. 
    Ok great, do I go back to BW legal with this? 
    No - But keep it on the back burner to use as part of your defense ( if BW legal do pursue a claim)
  • Anyone got any ideas what I do now in terms of going back to BW? 
  • Gr1pr
    Gr1pr Posts: 12,779 Forumite
    10,000 Posts First Anniversary Photogenic Name Dropper
    Reiterate your position, that no money is owed to their client and their client is expected to provide strict proof of any breach of the parking contract on that site, with evidence 
  • Sunflower15
    Sunflower15 Posts: 18 Forumite
    Fifth Anniversary 10 Posts Combo Breaker

    If this matter proceeds, then our client will be able to provide copies of all the on site signage. 

    If you had of read the Tariff board then you would have seen the information clearly displayed. 

    The machine on site does accept cash payments for cars, as the signage clearly advises. 

    Our client cannot be held responsible for customers not reading the terms and conditions and the tariff board.

    You admitted in your appeal to not checking the signs. 

    We are also unsure why you keep referring to the BPA as our client is regulated by the IPC. 

    If you would like to set an affordable repayment plan, then please make us aware. 



    The latest response from them, any advice?

  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper

    If you had of read the Tariff board...

    "had of"... where was that person educated?
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