DCA Guidance - Dealership notification

Dr_Manhattan

Hi all,

I've had 3 car Finance agreements since 2009 - 2 of which I've managed to find the details for and send the template off to the lenders, one of which I've already heard back from (Close Brothers) saying I was subject to a DCA in my finance.

The oldest one (let this be a lesson to me) I binned all the details a while back.

I've made an informal enquiry to the dealership I originally purchased from -without mentioning DCA - And they've come back with an official response basically fobbing me off.

Now, how do I proceed from here? Should I send the formal letter hoping they forward on to the Finance provider? 

I've got an inkling that its Black Horse but I want to be as certain as possible before contacting them.

(I've been in touch with the bank already and intend to go in branch to see if they can help)

dunstonh

Now, how do I proceed from here? Should I send the formal letter hoping they forward on to the Finance provider? 

You wait until the FCA publish their report which will give instructions on what to and will tell providers what they need to (assuming the FCA find a failure).

There is nothing to be gained by doing this now.  You are just wasting your time and energy.

[Deleted User]

Checking your bank statements is a good call. Many print outs can go back to 2001 depending on the lender. If it is Blackhorse they will appear named next to the monthly payment with the 9 digit account number as the reference. The dealer is less likely to hold useful information. If the bank statements don’t help then an Equifax and Experian report will show finances that ended up to 7 years ago, giving the lender, account type and usually with the account number if it’s the one you pay a few quid for. Being proactive is always a positive, don’t sit around doing nothing and you’ll be ahead of the game and ready for whatever the outcome of the review is. It also gives you options if you’re fed up of waiting or the review outcome isn’t consumer positive. If some of the appeals in court go the way of the consumer you have the info needed to take another route. That’s just an aside, not suggesting litigation atm but keeping an eye on developments there if the review is extended for too long is keeping all options available to you. Best of luck.