We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Resolve call chasing debt paid off years ago.

Options
2»

Comments

  • sourcrates
    sourcrates Posts: 31,573 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Unless you get something in writing, ignore it, as its impossible to verify who sent it.

    Resolvecall are just a collection agent, and usually act for one of the big debt purchasing companies listed by fatbelly, the fact they don`t mention who their client is suggests this is a scam text.

    If its genuine they will write to you, post back if that happens, till then ignore it.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • GreenHare
    GreenHare Posts: 5 Forumite
    First Post
    Update.
    I had a letter so we contacted them. We called as there was no address on their correspondence. They are acting on behalf of a company who we have already contacted by letter several times (a couple of years ago), as did our solicitor. Resolve asked some very intrusive health questions which I did not answer, and politely told them it was not their business. They say they have now closed off the account. 
  • fatbelly
    fatbelly Posts: 22,979 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Resolvecall do have an address

    https://resolvecall.co.uk/
    https://www.csa-uk.com/members/?id=48974174

    But bear in mind if you talk to them you are conversing with the monkey, not the organ grinder
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.