Which providers will let me keep my home phone?

newpuppy

Coming to the end of a Plusnet broadband contract, I'm on a bit of a learning curve about VoIP, full fibre and who does what.  I understand that if Plusnet installs full fibre, they disconnect my home phone, but I'm nervous of losing it.  I never phone out, but a couple of people ring me on it because it would be expensive to call my mobile.  There isn't a price advantage in abandoning the home phone, so I would like to keep the number and take incoming calls through VoIP.  I think (from checking the MSE comparison page) that Virgin and Vodafone offer such deals.  Are there any other providers out there doing similar?

OutdoorQueen

BT is another service you can have a VOIP phone line 
https://www.bt.com/broadband/deals?ffsc=true

I thought some providers were charging extra if you wanted to use a phone line.  I think it’s +£5 a month with BT 

Ayr_Rage

TalkTalk and Sky offer VoIP but not with all their packages.

400ixl

Do you know when it is likely you will be able to get FTTP services from your exchange?

Plusnet will allow you to move to BT or EE without cancellation fees if you want FTTP whilst in contract. The other option is you shift your number to a VOIP service and can take calls either on your mobile or a VOIP phone.

I would look carefully at some of the issues & customer service with some providers like Vodafone, Shell, TalkTalk etc. They are cheap for a reason. BT, EE, Sky etc would be a better bet.

Supatramp

EE/BT is £3 payg

newpuppy

400ixl said:

Do you know when it is likely you will be able to get FTTP services from your exchange?

Plusnet will allow you to move to BT or EE without cancellation fees if you want FTTP whilst in contract. The other option is you shift your number to a VOIP service and can take calls either on your mobile or a VOIP phone.

I would look carefully at some of the issues & customer service with some providers like Vodafone, Shell, TalkTalk etc. They are cheap for a reason. BT, EE, Sky etc would be a better bet.

Hi, I'm in a big city, so think I can get pretty much any FTTP service now.

My current provider Plusnet tells me they would put me on Openreach FTTP but I would lose my landline completely.  No house phone, number gone forever.  They don't seem to offer a VoIP service.  I'm nervous of losing the house phone (altho goodness knows why, because we didn't have a phone of any sort until I was in my 20s!).  

Looking at broadband deals on the MSE comparison page, I can see a couple that list call charges, which implies that you somehow keep your house phone.  I *think* they take away your copper landline and set you up with VoIP instead.  And I think that just means plugging a house phone into your broadband router, so that your calls arrive via the internet somehow?  Not sure if you need a special handset or just keep the old one.

I mentioned these other deals to Plusnet, but they kept repeating that I couldn't keep my house phone *with any provider* unless I paid extra for it.

I don't want to make calls myself on the house phone, so it's not like I'd be incurring charges for using it.  I would just like to keep it sitting there in case other people want to ring me on it (I've got a couple of people who get charged megabucks if they ring my mobile).

Hope I've explained all this well enough.  It's not my specialist subject, and I'm well out of my depth, can you tell 

iniltous

Supatramp said:

EE/BT is £3 payg

I pay £2 , I think of it as a fee to keep the phone service, rather than a fee for PAYG , as I don’t  think I will ever use it for an outgoing call ( apart from to BT themselves or in an  emergency ) but the incoming call facility is worth the small cost as the odd genuine incoming call is still received…£2 is the difference between broadband only ( no phone number assigned ) and both services, some pay a max of £5 , but some negotiate it to between £0-3, £2 was offered to me without asking.