Guarantee Term

Alderbank

Okell said:

DullGreyGuy said:

Okell said:

SimonFredKelly said:

... This sounds like they don't have much confidence in their product...

I agree.....

Even if the warranty covers accidental damage? Why should a company provide a 30 year guarantee you dont accidentally damage it for you to have confidence in the product?

There isn't enough information to judge one way or another

I've never bought anything that gave a warranty against accidental damage.  I didn't know such things existed and I can't imagine why they would be offered by a supplier

Perhaps you are not a doggy person?

Would you consider destruction by a dog to be accidental damage or purposeful, deliberate and quite satisfying (for the dog, less so for the buyer) damage?

Whatever, Kong toys are guaranteed against damage, but only for 60 days.

Tuff toys 4 dogs guarantee for their dog toys is even simpler.

Goughnuts Lifetime Guarantee
If your dog damages the toy in any way, Goughnuts will replace your toy.

They do however say  Please include a cheque for £2.95 that covers the return of a new GoughNut back to you.

born_again

Okell said:

DullGreyGuy said:

Okell said:

SimonFredKelly said:

... This sounds like they don't have much confidence in their product...

I agree.....

Even if the warranty covers accidental damage? Why should a company provide a 30 year guarantee you dont accidentally damage it for you to have confidence in the product?

There isn't enough information to judge one way or another

Well clearly I've "implied" into the warranty that it doesn't cover accidental damage.  

Surely that's so obvious that it doen't need to be said? 

The post I was responding to - have you read it? - wasn't about accidental damage - it was about whether or not the supplier had much confidence in their product or in their installation abilities if they only offer a six months guarantee.  There's no mention of "why doesn't it cover accidental damage?"

I agree with the OP that I'd be suspicious of anyone who offered a product or service, the quality of which they were only willing to guarantee for a measly 6 months.  I'd avoid them.  You obviously disagree,  Fair enough.

I've never bought anything that gave a warranty against accidental damage.  I didn't know such things existed and I can't imagine why they would be offered by a supplier

All depends on what exactly they cover.

PHK

In my experience, for items which are incorporated into the home and in daily use, three or six months guarantees on the work are not unusual because any fault will be apparent much sooner than that. 

It doesn't sound good though when you think of appliances or products. But even then when you think about it, spending hundreds of pounds on an appliance that might be used once a week but it's only guaranteed to work for a year or two. 

In my view this is why consumer rights are more important than any guarantee.